Ideal boilers, disgusting tactics!!

[Ray Stafford]

Hi All

as promised in an earlier post, I did bring this up with Tim Broadhurst, CCO of Ideal Boilers.

The delay in posting the response is all my fault - nothing to do with Tim.

His response is:

Ideal stand 100% behind their warranty commitments, but stress the importance of a high quality installation from a Gas-safe registered engineer, and regular annual servicing in order to validate the warranty.

I don't know Tim well - it was the first time we met - but I have no reason to do anything other than take that statement at face value.

 

[newcastle phill]

Lol.
A standard reply then (as i expected) even when the warranty issue is unrelated to why they refuse to honour it ??

 

[REDSAW]

Nope!
2 WEEKS ON AND HEARD NOTHING.
Really keen I say, wheres matt alright?

 

[ShaunCorbs]

Just blame the installer and not to there installation spec

 

[hammers4spanner]

Just blame the installer and not to there installation spec

Complete cop out ain't it

 

[ShaunCorbs]

Complete cop out ain't it

best one i got told water was too black hasnt been flushed

 

[REDSAW]

Just blame the installer and not to there installation spec

nowt wrong with installation that is plausible,

 

[ShaunCorbs]

nowt wrong with installation that is plausible,

im sure they will find something