Discuss customer avoiding paying. in the Plumbing Jobs | The Job-board area at PlumbersForums.net

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Completely agree. As a responsible forum we cannot be seen to be condoning any activities that could potentially lead you up before the beak.

Play it cleverly.
 
I wouldn't want to condone breaking the law, but depending on circumstances, there can be times when you could remove the boiler & not be breaking the law.
Those circumstances might be, if you still have a key & the house is still unoccupied.
Landlord has ignored your calls & broke several agreements verbal & texted.
I would have no qualms about going to the empty property with witnesses & take a film of entire event while you have the boiler removed carefully causing no damage & all pipework left & capped.
If he didn't order you to stay away from the property then you have done nothing wrong. As I said earlier, job wasn't finished because landlord failed to honour his agreement of bringing funding.
I would enjoy taking the boiler out & leaving him without it, I must admit
 
Completely agree. As a responsible forum we cannot be seen to be condoning any activities that could potentially lead you up before the beak.

Play it cleverly.

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How will this help him?
 
Keep pestering him if you think hes fobbing you off. Tell him, as the house owner you need to show him how the system works before you can sign it off. Hope you get sorted. Try asking for at least 50% on arrival with boiler. Anyone who wont lay out that much probabley doesn't want to pay.
 
Sounds the best way.. face him face to face to see what he has to say first.. 90% of the time they will cough up then!
 
Have you got any emails & texts & other communication from him? Keep all this & get it all in print.
He asked you to do the job & was there for a while as you worked. The labourer would be a witness.
I would suspect the Small Claims court would look favourably on you. He has not paid you any money so far & he would have to alledge that there was faulty workmanship- which he would have to prove in court. A contract can be verbal. It simply requires an agreed job at an agreed reward. Only real problem with a verbal contract is proving it. Did anyone witness you giving a price etc?
Try getting the landlord to reply to your texts & he might say the wrong thing & hang himself.
Small claims is a straightforward process

As Drain Medic suggested - you are wrong, these days, As this is an open forum, i won't expand on DM's points.
However, as the customer is a landdlord,then I would suggest this falls outside the DSR , as it is B2B

It is madness not having a signed contract, especially for a new client - and a Land lord at that!
 
As Drain Medic suggested - you are wrong, these days, As this is an open forum, i won't expand on DM's points.
However, as the customer is a landdlord,then I would suggest this falls outside the DSR , as it is B2B

It is madness not having a signed contract, especially for a new client - and a Land lord at that!

If that is true, then the law must be very strange. That would mean he needs a signed contract, yet a verbal contact (which is same thing) is not accepted in law with a landlord/owner?
Obviously everyone is better with a signed contract. But if you think of a lot of examples where a customer suddenly needs a boiler replaced, - you quote them, they agree & you fit it straight away. Doesn't give much cooling off period or even for sorting out a contract. I never do one, but should with some people
Lets hope he gets reimbursed.
 
update.
ive been round to the property that i fitted the boiler in to try and gain access but it was all locked up. The house is now under a letting agency and am wondering if contacting them will help me in getting my money back. As the addres that i was given for the landlord is fake as the houses dont even go up as high as the number i was given. Also still no contact from landlord. How will the agency respond to the boiler not being registered with gas safe and the cp12 being void as the address fake.
 
Cap the meter and leave a note in for the gsr called in, explaining why.
 
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