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service
Customer service is the provision of service to customers before, during, and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest".From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. Customer service also plays a crucial role in both increasing and maintaining customer loyalty, the tendency of a customer to repeat doing business with a company in the future. One good customer service experience can change the entire perception a customer holds towards the organization.
Hi
I have an Ideal Logic Heat 15 System boiler which was installed in my new build 7 years ago. Therefore the 7 year manufacturer warranty has just ended!
The system has been serviced annually by the company that carried out the original install and in addition to the Boiler and System Service...
I have the Grohe 33 977 Eurostyle kitchen tap & want to fit the service kit. I've got as far as removing the top part of the tap including the cartridge. I have been able to raise the spout the reveal the damaged bottom seal but the spout then appears trapped. I'm reluctant to tap the spout...
Hello all,
I have a Grant Vortex Mag-One filter which is leaking from one of the three caps on the top of the unit, I think its the central black one(see Photo attached)
I have some new o-rings ready and the service instructions (see attached Photo) but am not sure on a couple of items and hope...
I need to replace 13 TRVs due to sticking issues, I saw that Honeywell do a tool to remove and exchange the TRV inserts', this will save me draining the system and saving time, anyone know where I could hire one from?
Cheers
Hi boys (and girlsđź¤)
As I'm at home today twiddling my thumbs.
I want to make some bespoke service forms that are more usefull to customers with branding and some sneaky additional services greyed out to prompt sales for balancing and dosing etc.
Are there set guidelines for say landlords certs...
Hi Guys,
I work for a company called SaveMoneyCutCarbon and I am recruiting for two plumbers to carry out a service contract with a high profile national company.
The link to the job ad is below, to summarise briefly the purpose of the role is to attend the client's sites across England on a...
Hi All,
I have recently had a problem with my central heating which I diagnosed as pump failure. I called the company, who provide the insurance for my central heating, on 26th January and they sent a plumber out on 27th January who confirmed my guess. He said he would report the claim and the...
Hi guys trying to find someone to do a service on our Redfyre range - ( model Central Heating 80 )
All working fine and last serviced in November 2019, just before we bought our house - so it could do
with a service - but can't find anyone to do one - Anyone know someone who could do it please...
Hi Guys,
I run my own firm and always struggle to find good dust sheets like the British Gas ones.
Heavy cotton in a colour other than cream with company logo at a decent price is all I’m after!!
So I’ve decided to source and make my own version and just wanted to get a idea if people would be...
Hello folks,
Apologies ahead of time if this query is super basic!
Trying to decide to service or replace a vented, gas hot water heater.
Symptoms/Observations : Sulfur smell when running hot water, decent amount of rust observed on the cold water inlet hose and nipple, decent amount of...
I have an Instinct Mag Cleaner fitted to my system, but was never given the spanner nor spare o-rings. The body cap is approximately 100mm across.
i will soon be doing a small amount of plumbing on my system and was hoping to top-up via the mag, but am reluctant to touch it due to the lack of...
Hi
I’m looking for someone to fully service my baxi combi boiler. It’s an old model and needs a proper service. Can anyone recommend a good engineer in the TN area. Thanks
FREE 1st Year Service on Testo 300, New 2020 327, 320 & 320B Kits
From the 1st of September 2020, Testo are offering the first year of service free with selected flue gas analyser kits. This represents a huge saving of over ÂŁ100!
The special offer is available across Testo’s best-selling flue...
Hi . Just had my Kane 455 back after 5th year service. Friday used it to check a repaired old oil heatslave combi. Repair did not alter combustion settings. I had serviced the boiler in April and expected similar combustion results. Although the Co was 6ppm in April it was about 41ppm. All other...
Morning all,
Currently studying to be a gas engineer.
Could someone please advise me of the difference between a service and a safety inspection when it comes to appliances like fires, cookers and boilers?
thanks in advance
Hi all
What does a service on a 111 involve, got veissman coming next week to service new boiler, well first annual service, just wondering what they actually do?
Thanks in advance.
Evening all. Just need a touch of advice please! Quick back story, I have been plumbing/pipe fitting for 14 years. Just passed my ACS after a 10 year hiatus, only had around 18 months gas experience, and that was back then. Deciding to dip my toes back in.
What tools would you recommend for...
G'd Afternoon,
I've got a Salamander RHP45 that's gone incontinent with old age!
The top, anti-vibration hose leaks and appears to be a standard part. A bigger problem is around the aluminium pump housing (image attached) Would anyone know if the O-Ring kit Salamander sell for the CT range will...
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