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service

Customer service is the provision of service to customers before, during, and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest".From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. Customer service also plays a crucial role in both increasing and maintaining customer loyalty, the tendency of a customer to repeat doing business with a company in the future. One good customer service experience can change the entire perception a customer holds towards the organization.

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  1. C

    Trying to find O ring for Mira 723 and not a whole service kit

    Hi Everyone, Does anyone know where to find out what size the O rings are in a Mira 723 service kit as I have one (at the pointy end of the piston/spindle) that keeps failing and I cannot afford to keep spending £23 to get one O ring. It is part "G" on the 723 instructions. Any help very...
  2. N

    gas service pipe under slab

    I have decided to remove the timber floor boards and joists as they are effected by damp and rotting. Was hoping to infill and have slab and screed floor. There is a gas servile pipe under the floor which enters the property below the joists at the front of the house and comes up under the...
  3. C

    Service old boiler vs buying new

    Hi everyone! Parents not used the boiler since 2013/2014, since installing a new wetroom for them they have now decided its worth getting the boiler running again. The only reason it has not been used i so long is the the zone valve kept getting stuck (would have fixed this myself if i knew!)...
  4. V

    Gas Boiler service Cost

    Hi All, what's the cost of a service for an unvented system ? (valiant boiler & mega flow cylinder). I was charged £320.00, for the following: Boiler service - no parts changed. Change wireless thermostat (honeywell to Tado), I supplied the thermostat starter kit. is that about correct ? Also...
  5. G

    annual boiler service

    I recently had a service on my worcester bosch boiler by Warmserve supposedly reputable which is under guarantee and before the service I had no problems but straight after the service I had a leak from the boiler which when the service engineer came back told me I needed a new condensate trap...
  6. R

    Boiler service/ gas safe course

    Hello, I am looking for an honest opinion please, with my current employment I get a lot of time off, I am considering completing a gas safe course with the view to use my spare time to potter about doing boiler services and that only, am I naive to think it’s that simple? Thanks
  7. sultan mahmud

    How to rank my plumber service website?

    I have opened a website now how can I get customers from now on
  8. O

    brass, stainless, or EP/plastic for Well service line fittings

    Where the black polyethelene service line enters this particular structure is by far the most freeze-prone area. The structure is an elevated "mini house" with an insulated, heat-taped plenum taking the poly from below frost line up into the space between floor joists. But, power outages...
  9. C

    Hot water service in home

    Please forgive the length of this post, but I must provide all the information to fully explain the issue. I am completely perplexed! My 43 year oldhome is in the country, on a well. Recently, I had a 20+ year old 40 gallon propane hot water heater professionally replaced. The house service line...
  10. D

    Gas Boiler Service Query

    Hey all Looking for a consensus on an issue that has arisen. Disclaimer is that my ideal icos 12 boiler Is over 10 years old but has been serviced. It has been presenting intermittent flame issues in sub zero temperatures however I found that insulating the pipe work around the gas regulator...
  11. T

    Heating eng` required in Fife to service a 3 year old Vogue combi C40

    I`m looking to hire asap. I feel the heating isn`t heating the room(s) up as quickly as they used to. I have about 16 radiators but only really use 4-5. The rest sit on frost free. I bled them all and apart from the bathroom towel warmer that hissed a little, all were fine. Went away 2 weeks...
  12. B

    Bad Warranty Service

    10 months ago had a new Glow-Worm gas boiler installed in our bungalow. It failed nearly a month ago when a gasket internally in the HW feed cct to internal pump that appears to have been installed out of position leaked water over the pump and main electronics board and through the bathroom...
  13. R

    Annual boiler service - any leeway with Vaillant?

    Hello Just a quick question. I had a new Vaillant ecotec plus boiler installed in Nov 2021, with a 10 yr extended warranty. I've been trying to get an engineer in for weeks to do the first service but the earliest appointment is just after Christmas - have I invalidated the warranty? Or is...
  14. P

    down service reroute job mitcham

    Hello. I hope someone here has the expertise to help. I know exactly what situation it took awhile. On the loft on the 6th floor there is a cold water tank this tank feeds six properties in a straight line below my property is on the third floor so in the middle. The job would entail...
  15. M

    service valves or not

    Refurbishing a bathroom - cold water is mains fed, hot from combi. There is a main service valve to the whole system where the supply enters the house. Do I need to have service valves on bathroom sink, shower and bath? Normally if I have to repair/replace anything I just shut off the main valve.
  16. K

    Can someone identify this service pipe/tap?

    Moved into a property and trying to identify what these taps are: Photo: The tap/pipe on the right has a line coming off of it and it looks to be Gas. What's the one on the left, water? Strange as I think the water main runs directly into the Kitchen Thanks,
  17. G

    Veissman 100w in service mode.

    Hi there, can anyone tell me how to get my boiler out of service mode. The screen shows AP (Access point) but don't know how to get it back to the normal screen. Any help is much appreciated.
  18. K

    Boiler service tips and advice

    Hi guys, looking for some advice on servicing as im a bit behind and tend to take a more holistic approach to it (although im sure thats not detailed in and regs). I'm looking for real world talk here not regurgitated textbook paragraphs. I'll start. I do my tightness test then my letby...
  19. M

    Additional Service Call Fee

    Is it regular practice for a plumber to charge an additional service call fee when they are already at a customers house on a call, just to go out to their vehicle to get a part needed for the job?
  20. chucka

    the next boiler service

    Hi all We had a boiler (Potterton Assure hot water and heating system with header tank) fitted two years ago and been serviced twice by Baxi since, to keep the warranty intact. On the last visit a different Baxi engineer turned and told us that he had washed out one of the components as they...
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