When Customer Says You're Too Expensive

[Ray Stafford]

Used before on the Forum, but still a goodie:

 

[Rickster123]

It depends on the job. If its 50 quid on a boiler change then I might listen. If its a fiver on a toilet siphon then they can poke it!

 

[hammers4spanner]

pay carp get carp

 

[mjt]

HAd a production manager guy from a factory wanting a refrb n the restroom - put in a quote - he rang me up saying he had a budget of x amount and my quote was about £200 over that - could i do anything like use cheaper materials ?

From his tone I knew he wanted to give me the job so i said I'd se what i Could do. So i managed to squeeze a bit out of the merchant and dropped my labour by £70. He was made up I still used as stuff and didn't really lose much

 

[nicro3]

If your busy then its a sellers market, if not its a buyers.

 

[mjt]

£70 on a +£3k job is worth it least he let me know but I guess it wasn't his money

 

[Dotty]

£70 on a +£3k job is worth it least he let me know but I guess it wasn't his money

More often than not though a little wheeling and dealing like that leads to more work in the future which more than pay's back that £70

 

[jase158]

don't mind haggling as long as I still get a good day rate, usually its the materials they cut back on, less tiles, cheaper bath etc, but If somebody is blatantly taking the mick then I will walk away. had a quote the other day, custard said "your young" as soon as I walked in, moaned about my phone manner asked how much and when I gave a rough price she said "your the same price as British Gas" I was so shocked I didn't know what to say, but should of said "go and get a quote from BG" I quoted £4000 in the end, well over my estimate as definitely didn't want that job...

 

[CXR100]

Farmers ar the worst for haggling! never had one not doing it yet , or they say "how much for cash then" after you name your price, to which i reply with a smile "that price was for cash" , that usually ends it!

 

[SimonG]

Always add a bit on for farmers. Then give them half of what you added. There happy, your happy sorted.