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quality

Quality management ensures that an organization, product or service is consistent. It has four main components: quality planning, quality assurance, quality control and quality improvement. Quality management is focused not only on product and service quality, but also on the means to achieve it. Quality management, therefore, uses quality assurance and control of processes as well as products to achieve more consistent quality.
What a customer wants and is willing to pay for it determines quality. It is a written or unwritten commitment to a known or unknown consumer in the market. Thus, quality can be defined as fitness for intended use or, in other words, how well the product performs its intended function.

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    Help! Combi boiler (quality?) flow rate and power shower

    Hi Just been down to the bungalow where the plumber is first fixing piping etc for the bathroom. I have 2 questions: 1. The builder has got us an Ideal Boiler. Is this any good? I looked at Which? and it was down at 46% in rating (or similar) - I need to check the exact model. How are...
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    Help with Radiator Choice

    Hi there I am currently looking to replace 5 radiators with new convector ones and am finding it hard to decide between buying some Delonghi rads from an online store or i can get some Kartel K rad compact ones cheaper from my local plumbing store. They both are quoting similar heat output...
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    Phoenix Bathrooms & Nationwide bathrooms

    Right, scrapping the Victoria plumb bathrooms, after doing a lot of research found out they're suites are really poor quality and a shocking company to deal with! so thats out of the question. anyone any experience with Phoenix Bathroom suites? and the supplier Nationwide Bathrooms (based...
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    trainee plumber/gas engineer looking for extra weekend work,top quality trainee price

    Hi everyone, my name is Alex im new to this site and im just looking for extra weekend work. im still classed as a trainee but im confindent and hard working. i can do powerflushes,rads,trvs,pipework etc and im still training to become gas safe. i live in south london area, but im more...
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    Classi seal rubber seal for showers? Any good?

    I've just installed a new shower tray and have used the product below to act as the seal between it and the walls. Does anyone have experience of the product, is it a good solution, does it stand the test of time? The room is yet to be tiled so I have made a mistake it is not too late to fix...
  6. D

    Pegler Brassware vs Others? - Any thoughts on quality parts?

    Hiya, My Dad used to say that Pegler was one of the best quality makes of brassware. When I first started plumbing a few years ago I bought what my local shop had. After coming across a few isolating valves that leaked once touched, I thought there must be a better quality type around that...
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    Please help in recommending good bathroom suites and fittings.

    Hi Guys, I am just about to purchase suites and fittings for two bathrooms. My installer recommended I visit the 'Bath Store' which I did. The service and advice received was first class to be fair to the assistant and I was confident and intended to purchase from there. Later whilst...
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    Quality of radiators from plumbers merchants

    Folks, I replaced every radiator in the house about 6 years ago, and they were all the standard white-painted steel radiators that are everywhere, I bought mine from a plumbers merchant. The central heating system is VERY old (over 25 years) but I have replaced pretty much everything apart...
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    Wanted: Quality plumbing heating and drainage engineers

    Please only apply if you have ALL of the qualifications for the job. At this stage I am not interested in apprentices or newly qualified trades people. Only those with a minimum 10 years experience need respond. No offence meant but please give opportunity to those I am looking for to respond an...
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    quality training 4 new to gas

    hi all, been browsing for a while, now time to ask. im from richmond north yorkshire, trained to nvq level 2 plumbing, was/am interested in getting into the gas trade, however am self employed. cant just drop employment to train with gas engineer even if i could find one to help out, not blaming...
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    QBS or Quality Building Services

    Hi Guys Newbe to the forum. I was contacted by a company called Quality Building Service's. Has anybody had any dealings with them, they sounded a bit dodgy
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    Quality Control

    Got stitched up by triton today After saying how good they are yesterday it had to happen Went to repair a Hans grohe intregrated power shower today with a new motor sent through by triton as they make them apparently,no unit isolation so had to isolate at tank in roof,as motor unit before unit...
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    Quality Control

    On new work in the old days, nearly every job you did was scrutinized in detail. First your supervisor looked at your work, then your boss, then the clerk of works, then the water inspector, then the building inspector, then the architect, then the customer. This is not to mention quantity...
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    Fixings Storage and quality toolbox??????

    I am looking into getting a good quality tool box that can hold quite a few tools as the one i have at present is falling apart after only a year! One latch has fallen off and one pin off the back hinges is slowly slipping out too. It is a stanley toolbox i bought from screw fix and thought...
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    Fixings Storage and quality toolbox??????

    I am looking into getting a good quality tool box that can hold quite a few tools as the one i have at present is falling apart after only a year! One latch has fallen off and one pin off the back hinges is slowly slipping out too. It is a stanley toolbox i bought from screw fix and thought...
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    Water quality

    Does the UK publish monthly results of water quality, like France does ??, or are you left in the dark, like the SWWA aluminium sulphate scandal, 20 odd years ago To test the water supply, click on to any department, then follow the links Résultats du contrôle sanitaire de la qualité...
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