T
T & H Plumbing
Hi all long time no see
Just a quick one has anyone ever had problems getting refunds from VP?
I recently ordered wrong products so i ordered the correct ones and VP told me to ring them to raise a collection noteanyways i wasn't there on the day of delivery and my customer rang to say the driver says he can take the products back and they will refund i was far from happy as the customer was desperate for space so i said if they take anything back make sure the driver signs paperwork to state what there taking
Anyway customer didn't get no statement to cover me and VP are saying they did not receive anything back from the driver so they will not refund me, customer us refusing to cough up too so where do i stand do i bite my lip n walk away or take it further ?
Just a quick one has anyone ever had problems getting refunds from VP?
I recently ordered wrong products so i ordered the correct ones and VP told me to ring them to raise a collection noteanyways i wasn't there on the day of delivery and my customer rang to say the driver says he can take the products back and they will refund i was far from happy as the customer was desperate for space so i said if they take anything back make sure the driver signs paperwork to state what there taking
Anyway customer didn't get no statement to cover me and VP are saying they did not receive anything back from the driver so they will not refund me, customer us refusing to cough up too so where do i stand do i bite my lip n walk away or take it further ?