Potterton boiler mystery...

[SavageW]

Not hundred percent familiar with your boiler but after several times of it firing then dropping out does it display a fault code on the display at all e.g a flashing letter followed by a number ? I might be totally wrong an it might not have a display or show a fault code just was wondering as this could help narrow down

 

[snowhead]

And is there any need for the rather sarky quote marks - "plumbers"?

"Your interpretation".

Has anyone phoned the Potterton tech helpline?

 

[Last Plumber]

Are you sure polarity is right?
Who tested that?

 

[Santajosep]

It gives the fault code 133, which is supposed to mean a problem with the gas supply, but that's been tested and is apparently fine. Yes, we have spoken to Potterton but upon hearing the boiler is out of the country they will not speak to us - pretending it's in the UK doesn't help either because then they want to come and have a look at it, and of course they can't. I'm afraid I can't remember which one of them tested the polarity - hours have been spent on it already!

And there's no need for "plumbers" because I just want to make it clear that these aren't random people whose numbers I found in the Yellow Pages. I work in construction and am very familiar with their work, these are people who I have seen complete whole house installations, I have plenty of experience of their work and know it can be trusted.

 

[ShaunCorbs]

Break down engys and install engys are totally different fields

Some people only do break downs I would try and find someone who specialises in break downs

 

[rpm]

Why would the boiler fault code be wrong (can it even happen guy`s?), Long shot but was there a time gap of days or weeks between taking the pressure reading and installing the boiler?

 

[Gotcha]

I know Potterton HE range (badged as Baxi and Main as well) inside out, as I fitted more than a good few and fixed about 4-5 of them). If it says E133, you can bet its telling you the truth, its not getting enough gas, Had a similar situation and had to call the gas provider, they sent a man in within the hour as he was nearby, changed the regulator on the meter and the boiler worked fine ever since. Nothing wrong with your boiler, stop swapping parts between them.

 

[townfanjon]

Gotcha’s post above ^^^^ to much info , public forum !!

 

[Santajosep]

I know Potterton HE range (badged as Baxi and Main as well) inside out, as I fitted more than a good few and fixed about 4-5 of them). If it says E133, you can bet its telling you the truth, its not getting enough gas, Had a similar situation and had to call the gas provider, they sent a man in within the hour as he was nearby, changed the regulator on the meter and the boiler worked fine ever since. Nothing wrong with your boiler, stop swapping parts between them.

That's exactly what I was hoping to hear, however the regulator was changed right at the start when that message appeared and the gas supply has been tested a number of times, always reading safely above minimum, and still no joy.

 

[king of pipes]

Shaun theres bit to much advice been posted on the open forum bud

 

[ShaunCorbs]

Shaun theres bit to much advice been posted on the open forum bud

ive been in two minds on this one mate, will keep an eye on it

 

[king of pipes]

What gas do they use in spain ? G20 probably not bet its bottled gas theres a clue maybe

 

[Santajosep]

The boiler is set up for propane, which is what we're using.

 

[king of pipes]

If it wont fire up and run how can it be set up? chances are thats the problem you need a engineer who knows their stuff not a part swaper cheers kop.

 

[Santajosep]

Er, it does fire up. I have said that it fires up.