Incorrect boiler installation ?

[Rilla]

Hi, I've recently had a new boiler fitted under the ECO scheme.
The engineer that carried out the installation was in a constant rush.
After the installation he checked all the radiators were hot but I pointed out a loud banging/gurgling noise. He said it was air in the system which would settle down.
However after he had gone it kept occuring and I realised it was boiling water in the feed/expansion tank which was overflowing through the overflow pipe.
On further investigation I think the pump is on the return rather than flow pipe which I am thinking would cause the overheating problem.
Should I have the same engineer back or would you suggest another plumber?
Could this have damaged the boiler (it is a Worcester ri erp+ standard boiler)
Thanks in advance, Ril

 

[Dake205]

I’ve never done the schemes but I guarantee they will at least supply just a cleaner and inhibitor, magnaclean will not be mentioned or chargeable if wanted, now what does manufacturers describe as a flush, drain system, cold flush then hot flush with chemicals, drain and add inhibitor they don’t specify magnaclean so as much as you don’t like it and it’s not my personal preference, I think you can now agree it can be done

 

[ShaunCorbs]

I’ve never done the schemes but I guarantee they will at least supply just a cleaner and inhibitor, magnaclean will not be mentioned or chargeable if wanted, now what does manufacturers describe as a flush, drain system, cold flush then hot flush with chemicals, drain and add inhibitor they don’t specify magnaclean so as much as you don’t like it and it’s not my personal preference, I think you can now agree it can be done

they will say the water td quality

 

[Dake205]

Nope I’ve never seen a manufacturer instructions asking for a water quality test

 

[Harvest Fields]

First thing they do when the attend a breakdown

 

[Riley]

Nope I’ve never seen a manufacturer instructions asking for a water quality test

Pm’d you please respond

 

[Dake205]

Yip but still not required as part of install, as stated it’s personal preference and cost associated, I agree with you but the instructions will advise minimum requirements which I’ve stated and I feel at that point installers can’t be held liable, so if that’s what they advise and if that’s what’s carried out under these schemes then why should installers be held liable, unfortunately it’s simple you get what you pay for, and at £500 a day I’d happily put magnacleanse on a regular swap

 

[ShaunCorbs]

Yip but still not required as part of install, as stated it’s personal preference and cost associated, I agree with you but the instructions will advise minimum requirements which I’ve stated and I feel at that point installers can’t be held liable, so if that’s what they advise and if that’s what’s carried out under these schemes then why should installers be held liable, unfortunately it’s simple you get what you pay for, and at £500 a day I’d happily put magnacleanse on a regular swap

wrong is part of the install as these warranties are void without it also inbh

also needs servicing every year

 

[Harvest Fields]

Yip but still not required as part of install, as stated it’s personal preference and cost associated, I agree with you but the instructions will advise minimum requirements which I’ve stated and I feel at that point installers can’t be held liable, so if that’s what they advise and if that’s what’s carried out under these schemes then why should installers be held liable, unfortunately it’s simple you get what you pay for, and at £500 a day I’d happily put magnacleanse on a regular swap

Are you Gas safe registered?
As it sounds like you are not.

 

[Dake205]

I am gsr, clearly you can tell that lol if you have doubts ask me anything, so at what point of an install mentions magnacleanse as minimum and what associations does cleaning have to do with gas safe, water quality is the first test they’ll do as they know older systems will fail with minimum cleaning requirements meaning they can void warranty, define servicing lol

 

[Aire]

I am gsr, clearly you can tell that lol if you have doubts ask me anything, so at what point of an install mentions magnacleanse as minimum and what associations does cleaning have to do with gas safe, water quality is the first test they’ll do as they know older systems will fail with minimum cleaning requirements meaning they can void warranty, define servicing lol

No point of install recommends a magnacleanse as a minimum. But all boilers state the system should be cleansed in accordance with bs7593 and any system not cleansed to bs7593 shall void the warranty. If you read bs7593 you shall see that as a minimum you shall use a appropriate cleaner for the reccomended amount of time which is usually an hour, then drain down and refil a minimum of 3 times. Or you could as Shaun says, use chemicals and magnacleanse which will no doubt do the same job but probably a little quicker.
Do you still believe that you can swap a heat only boiler in 4 hours and still comply with the manufactures instructions and not void the warranty?

 

[Harvest Fields]

I am gsr, clearly you can tell that lol if you have doubts ask me anything, so at what point of an install mentions magnacleanse as minimum and what associations does cleaning have to do with gas safe, water quality is the first test they’ll do as they know older systems will fail with minimum cleaning requirements meaning they can void warranty, define servicing lol

So have you sent us your gas safe details?

 

[Riley]

I am gsr, clearly you can tell that lol if you have doubts ask me anything, so at what point of an install mentions magnacleanse as minimum and what associations does cleaning have to do with gas safe, water quality is the first test they’ll do as they know older systems will fail with minimum cleaning requirements meaning they can void warranty, define servicing lol

If you are GS then please provide your details as asked repeatedly

 

[Harvest Fields]

I am gsr, clearly you can tell that lol if you have doubts ask me anything, so at what point of an install mentions magnacleanse as minimum and what associations does cleaning have to do with gas safe, water quality is the first test they’ll do as they know older systems will fail with minimum cleaning requirements meaning they can void warranty, define servicing lol

Also we cannot tell as you do not have the GSR badge next to your name.

 

[Rilla]

Just a quick update and big thank you to all who have replied to my post.
The engineer called back and made some alterations and the boiler seems fine now.

 

[Riley]

Can we ask what was done?