Discuss Free quotes in the Plumbing Jobs | The Job-board area at PlumbersForums.net

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ballandco

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Plumber
Gas Engineer
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Is it just me or whoever made up giving free quotations to customers some sort of idiot. The amount of free quotes customers are getting are a joke it's no longer 3 quotes it's more like. 5 or 6 . I went to a boiler swap the other day the lady said I am her 10th quote for a straight forward combi swap lol , it was the quickest quote I ever did def won't bother typing that 1 up . The other thing is all these people want it doing after there working day but it's Alrite for us to crack on all night for nothing . Let's start charging for quotes again and stop wasting our time ??
 
I'm with you on this, I quiz people before I go out.
When do to want it doing? Where did you get my number? I ask what they're after and give a rough idea of price. I don't even bother quoting for small jobs, a rough idea with an hourly rate.
 
Like your thinking and agree but won't happen except on a personal level. I've got to be honest and I ask before I go now as if it's somebody just wanting the cheapest quote then I decline to go as my time is valuable to me .
 
Is it just me or whoever made up giving free quotations to customers some sort of idiot. The amount of free quotes customers are getting are a joke it's no longer 3 quotes it's more like. 5 or 6 . I went to a boiler swap the other day the lady said I am her 10th quote for a straight forward combi swap lol , it was the quickest quote I ever did def won't bother typing that 1 up . The other thing is all these people want it doing after there working day but it's Alrite for us to crack on all night for nothing . Let's start charging for quotes again and stop wasting our time ??
Im sure our competitors would too
 
I blame the amount of plumbers around now all scrapping for work. I won a pack few weeks ago where the cust had numerous quotes. I dropped my price to see if I get it and surprise surprise I got it because I was cheapest
 
I blame the amount of plumbers around now all scrapping for work. I won a pack few weeks ago where the cust had numerous quotes. I dropped my price to see if I get it and surprise surprise I got it because I was cheapest

I hope you phoned her and informed her that you have just checked your diary and realised that you are fully booked for the nest TWO months, sorry.

If you did the job, then you should be ashamed of yourself as you are no different from ''them''.
The minute I realise a customer is after the cheapest quote, I am out the door.
Also if a customer wants me to match a quote so I get the job, I tell them NO
 
that's the way it is just now im away in Glasgow following someone elses work the work is abso ........rubbish and they have taken a good coin for this work they hired because he was cheap.False economy as we all know paying twice for the same job muppetts.
Hey ho that's the way of the cheap route goes maybe I was £25 per hour and too dear so they went for maybe £10 per hour and in the end payed a lot lot more
 
We love taking the zip. Wait for few weeks and tell them you have a free boiler that would be perfect and you could do it for £150. And hang up.
 
I can see the frustration. I personally see it as a bit of a challenge. If they say they have had x amount of previous quotes etc. I just try and sell myself to them. I wont drop my prices for anyone except a handful of friends and family, so I refuse to get in to a price war. I will however try and make myself and company appear superior and try and win the job regardless. Its quite satisfying knowing there were 6,7,8 other people quoting and I won the job, without having to be the cheapest.
 
I just feel sorry for what the ''unsuspecting'' members of the public are letting themselves into? If I recount to you what I have had to make good in the past week (job done by a plumber), you will be climbing up the walls.
 
I think same as mfgs on this, - when out at a potential customer who says they have other quotes, sell yourself to them, or you are wasting your time.
You are only another plumber in their eyes & all they are waiting for is the numbers at the bottom of your estimate.
Firstly confuse them when they say they have already got quotes - ask them fairly technical questions like, does the other quotes include a system flush with chemicals? What chemicals? What, if any magnetic filter? What brand of rads? What type of pipework (plastic or copper) ?
Usually those questions make them think a bit.
 
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