Discuss British Gas rip off! in the Plumbing Jobs | The Job-board area at PlumbersForums.net

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NazJ

I have been quoted £609 from British Gas for a power clean and magna clean filter - is that expensive?
 
rip-off (r
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1. A product or service that is overpriced or of poor quality. (dont tell me £600 isnt overpriced for flushing 7 rads in a small size semi? or that all radiators are removed and individually flushed)

2. Something, such as a film or story, that is clearly imitative of or based on something else.
3. A theft.

4.
An act of exploitation. (dont tell me that telling someone they need a flush when they clearly dont isnt exploiting the customer and the customers trust of someone who hold the experience to know otherwise.)

lets face it you dont make money offering £11 a month schemes that cover all your entire system, youve got to make it back somewhere.

on another note though, BG do a splendid job replacing boiler and ch components in my mums large house, but she isnt going to get blagged into having un-necessary work being carried out.
 
they didnt replace the boiler by the way, i did that :) they did though replace £100s if not thousands of pounds of parts over the years in parts and labour
 
rip-off (r
ibreve.gif
p
prime.gif
ôf
lprime.gif
, -
obreve.gif
f
lprime.gif
) n. Slang
1. A product or service that is overpriced or of poor quality. (dont tell me £600 isnt overpriced for flushing 7 rads in a small size semi? or that all radiators are removed and individually flushed)

2. Something, such as a film or story, that is clearly imitative of or based on something else.
3. A theft.

4.
An act of exploitation. (dont tell me that telling someone they need a flush when they clearly dont isnt exploiting the customer and the customers trust of someone who hold the experience to know otherwise.)

lets face it you dont make money offering £11 a month schemes that cover all your entire system, youve got to make it back somewhere.

on another note though, BG do a splendid job replacing boiler and ch components in my mums large house, but she isnt going to get blagged into having un-necessary work being carried out.

I disagree with your comments regarding item 1. Whilst I agree that I wouldn't and you wouldn't charge that amount of money, we, well, I haven't got the overheads of BG. I dread to think how much advertising and back office staff costs they have to pay etc.

As we both know this has to be paid for by someone and this is the customer. The customer can choose to pay or not. The problem for me is if the customer pays and the job is then rubbish!

I'd agree with item 4. on your list and BG seem to have a reputation for selling powerflushes etc and I have seen this first hand. However, in there defence we do not know the circumstances behind this particular scenario.

It always worries me (not saying you have) when we all make snap judgements on the forums without knowing all the facts.

Although, when we ask for advice this is what we expect people to do, give advice without being present etc.
 
agreed I did a call out last week BG had said they needed powerflush £800 I flushed it last year they should have checked the magnaclean I fit as it was pretty clean! Graham is right they are under pressure to sell did a contractors course for them last year it diddnt work out!
 
Im in Leicester. I wouldnt be prepared to flush ten rads inc Magnaclean for less than £450 so BG price is what i'd expect.
Your dealing with a blue chip company. I wouldnt expect to take my car into a well known car dealer and expect to pay the same as a back street garage.
 
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