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customer

In sales, commerce, and economics, a customer (sometimes known as a client, buyer, or purchaser) is the recipient of a good, service, product or an idea - obtained from a seller, vendor, or supplier via a financial transaction or exchange for money or some other valuable consideration.

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  1. T

    "Bark". Potential customer referrals

    Have recently started receiving emails from this company trying to get me to quote for plumbing work..Apparently they got my details from my website which I don't have!!...They appear to be trying to sell leads to potential customers. The first lead is free...after which you have to purchase...
  2. R

    When a customer finally takes your advice...

    So I fitted some extra radiators to an existing heating system in a rental last autumn. The system has a permanent pilot boiler and is open-vented. Weirdly, there is no ballcock on the F&E, just a tap. I had previously advised the customer it would be a good idea to fit a ballcock, but would...
  3. C

    Awkward customer trying to use someone else to sign off work

    Hi I’ve got a awkward customer who’s playing silly buggers with payment after using breach of trust to kick us off the job now it’s at second fix stage. The boiler and cylinder is installed by me and was running and tested before he kicked us off the job. My question is Is another gas safe...
  4. W

    Customer wants combined WC and basin

    Something like this Never fitted or even seen one installed. Seemed to notice in passing these started to become available a short while back at some well known sheds/online sheds. Before I even start thinking about it/browsing I thought I'd float the topic here because there's so much...
  5. T

    Customer relationship management (CRM)

    I was wondering if anyone on here uses mobile apps to keep a record of their customers details etc?
  6. Harvest Fields

    Happy Customer Reviews

    @ShaunCorbs @Dan @Lou Morning all. Hope you have all woken up feeling fully energised and refreshed. I did a job for a customer on my estate (where I live) last night on my way home (he found me on here;);)). He seemed very happy with the repair and I obviously told him that he knew where I...
  7. Ted808

    hoodwinked by customer, greenstar vs biasi

    'been drafted in on day rate to sort out where previous plumber/builder/engineer left off- he took the money and run- apparently?! Anyway, boiler has been moved from loft to kitchen- well, place is a build site- walls are being plastered, floorboards are up all over the show, etc. Green star is...
  8. Last Plumber

    Anyone seen this look from a customer before?

    Go on.........Give it a caption!!!!
  9. G

    Customer wants to see fga values

    So yeah I get a call that some homeowner wants to see the fga values on a boiler. Im like I can give it to you but what you gonna do with it? This and that. Wanted to tell her, chapelle I graduated on top of my class and if I put down a number somewhere, then thats the right number. Am I legally...
  10. Stanios

    Worcester Bosch not so great customer service

    One of my regular customer rents out a house with worcester bosch air source heat pump that does heating and hot water. I am quite an amateur when it comes to anything other than gas this is in fact the first air source pump I've seen in a domestic property. The unit started having trouble...
  11. moonlight

    Customer buying own invented cylinder.

    I have a customer who's neighbour works at a plumbers merchants. He has told my customer it is better to have an external expansion vessel as lots of his customers at the merchants have said they have had problems with internal ones. Have any of you had problems with internal? One more thing...
  12. B

    Choosing a combi boiler - customer service & boiler quality

    We have recently bought a 3 bed terrace which currently has a 9yr old Vaillant ecotec plus 415 which heats the radiators and water storage tank in the bathroom. We are wanting to change this for a combi, change out the 7 old single panel radiators for double convector units and install a shower...
  13. moonlight

    Customer couldn't find a plumber to stop the leak through the ceiling so did this.

    I went to look at a job the other week. Customer said the had a leak in the airing cupboard. There was a nut he wanted me to tighten. Flow and return on coil leaking but not from the compression fitting. The cylinder was damaged. I said he needed new cylinder. He also said he had a leak in the...
  14. S

    Starting up on my own - Advice from those with experience building a customer base would be great

    The struggles of starting up on my own! - Any advice from those with experience? on advertising, laws, documents needed etc. would be great. I'm a time served heating engineer but my employer's lack of work has pushed me to the decision that id rather work as a domestic heating engineer +...
    • slp property maintenance
    • Thread
    • advertising advice base building customer experience facebook great newbie starting those
    • Replies: 11
    • Forum: Plumbing Jobs | The Job-board
  15. townfanjon

    Rf stat for elderly customer

    Guys , got a boiler to swap for a very old lady and need the EASIEST rf stat ( not programable ) so it can live at the side of her bed . What would you fit ? Thanks in advance. Cheers
  16. J

    Is there a programmable stat that can also do immersion heater?

    Hello, Looking for help with finding a suitable controller. Customer has oil Aga for central heating and hot water - simple enough. However over the summer months it gets shut down and any heat requirements are met by wood burner and hot water is produced electrically via cylinder immersion as...
  17. W

    Trickling noise when pump comes on

    Hi can anyone help on the following. The company I work for have installed. A Baxi megaflo 24kw system boiler with a premiere plus 300 litre unvented cylinder. All pipe work is new and pipe sizes have been followed to the Baxi heating drawing, the property is on a new build development. The...
  18. R

    Annoying customer

    So I go out to quote on installing some showers. The customer has about 5 minutes to discuss it with me and gives me about 5 minutes to have a look at the loft cisterns and airing cupboard and that's it and I have to go. So I send some estimates for various options, electric, power showers...
  19. M

    Customer supplying goods

    Had a real crappy day today. One customer asking about supplying his own boiler etc just one after another at the mo! how do you all deal with this scenario regards them supplying etc? would be good to get a few opinions together! cheers chris
  20. P

    flamco pressure reducing valve?

    Hi chaps and chapesses I have a customer with a leaking Flamco pressure reducing valve see pics it seems to be leaking from the gauge which is full of water. looks like it was fitted as an afterthought the way the pipework runs. customer now has a combi in so probably has a new prv fitted...
    • PlumbBobBob
    • Thread
    • attach customer gauge pressure pressure reducing valve reducing turnpin valve
    • Replies: 4
    • Forum: Plumbing Jobs | The Job-board
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