recommendation And advice are welcome.

[Harvest Fields]

@Matchless.plumb as I know you have seen my message but not replied. I am just going to leave this picture here. Please stop misinforming customers by using data that is not of any relevance in the uk. Start using the correct Vaillant data book. If you do not have one call the rep they will send you one.

 

[Old Account]

@Matchless.plumb as I know you have seen my message but not replied. I am just going to leave this picture here. Please stop misinforming customers by using data that is not of any relevance in the uk. Start using the correct Vaillant data book. If you do not have one call the rep they will send you one.

View attachment 36834

I will get back to you shortly. I agree I have read your reply but due to my research I did not reply as i want to avoid MISINFORMING people. I will get to the bottom of it. If I am wrong I will apologise but I really doubt that these 2 boilers are not identical!

 

[Harvest Fields]

Research away mate. They may look identical and sound identical. But uk rules are much more lax than in Germany and that is probably why they are different.

 

[Old Account]

Research away mate. They may look identical and sound identical. But uk rules are much more lax than in Germany and that is probably why they are different.

You buy those boiler in separate packs right? Where does the cylinder come from, Remscheid- Germany ? Or Kent ?
Is there written VIH CL 20?

 

[Harvest Fields]

You buy those boiler in separate packs right? Where does the cylinder come from, Remscheid- Germany ? Or Kent ?

Wolseley or city Plumbing

 

[Old Account]

Wolseley or city Plumbing

Alright, but they come in separate boxes?

 

[Harvest Fields]

Alright, but they come in separate boxes?

Yes mate. But doesn’t change the fact that they are 7.5ltrs each in the uk

 

[Old Account]

Yes mate. But doesn’t change the fact that they are 7.5ltrs each in the uk

It makes a huge difference if your supplier gets them from Remscheid as these are 20liter storage and not 15. 3 months ago I installed a few which came from Remscheid and it has 20liters not 15.
If you see the description VIH CL 20 then you can be certain it’s twice a 10liter storage.

 

[Old Account]

I’m just going to leave this picture here for you

 

[Harvest Fields]

That is clearly a typo Ron. As you can see from the picture I have uploaded, the diagram is for the 15 ltr version. Also if you type the part number into any uk based search engine it only brings up the 15ltr vessels. Vaillant only sell the 15ltr version in the uk as far as I am aware. Vaillant uk only market it with 15ltr vessels. If your supplier is giving you 20ltr vessels he shouldn’t be, as it is not for the uk market and I am sure it will void the warranty.

 

[Old Account]

That is clearly a typo Ron. As you can see from the picture I have uploaded, the diagram is for the 15 ltr version. Also if you type the part number into any uk based search engine it only brings up the 15ltr vessels. Vaillant only sell the 15ltr version in the uk as far as I am aware. Vaillant uk only market it with 15ltr vessels. If your supplier is giving you 20ltr vessels he shouldn’t be, as it is not for the uk market and I am sure it will void the warranty.

View attachment 36847

That’s typo Ron I spoke to Vaillant today and he has confirmed that they get those tanks from Kent and from Remscheid. Which means the once from Remscheid are 10 Liters each. I have not got a specific supplier I order in different local stores so I am sure it’s not not illegal for them to sell those type of storage tanks.

 

[Harvest Fields]

You can lead a horse to water but you cannot make it drink. You believe what you will mate. As it sounds like you are going to anyway. I also spoke to Vaillant and they told me that the 938 has a 15ltr store so I’m happy that I am right. Good luck in what ever you do.

 

[Old Account]

You can lead a horse to water but you cannot make it drink. You believe what you will mate. As it sounds like you are going to anyway. I also spoke to Vaillant and they told me that the 938 has a 15ltr store so I’m happy that I am right. Good luck in what ever you do.

No point of arguing here harvest. What’s the point ? I don’t mind you being right ... I’m not here to fight or proof that you are wrong. I will keep misinforming my customers and you keep installing the 15ltr storages let’s put an end to this and talk about something else.

 

[Harvest Fields]

I would love to mate. But I do not work like that. Especially when I know I am right.

https://www.vaillant.co.uk/download...2015/0020209593-01-ecotec-plus-938-559182.pdf

Vaillant’s manufacturer’s instructions for the boiler.

Page 9 top right hand corner. 3.1
also page 61 Shift load cylinder capacity 15ltrs

 

[Old Account]

I would love to mate. But I do not work like that. Especially when I know I am right.

https://www.vaillant.co.uk/download...2015/0020209593-01-ecotec-plus-938-559182.pdf

Vaillant’s manufacturer’s instructions for the boiler.

Page 9 top right hand corner. 3.1
also page 61 Shift load cylinder capacity 15ltrs

View attachment 36849

How do you know how I work mate? I do not think that I am doing bad jobs nor do I think I am cutt8ng any corners, ripping anyone off or false Information are given. Next time, I will take a picture of the storage I am installing. I have seen the manual and have seen the figures. Trust me, my work ain’t bad otherwise I would not have any customers nor would I work only on recommendations. I take too much pride in my work. However, it is ok if you want to be right that’s fine with me mate really I don’t mind to be wrong as nobody is perfect.