Tap base ring leaks underneath - best way to seal it?

[Koko88]

I have fitted a new set of mono mixer taps to new bathroom basin pedestal and for some

reason, I’m unable to get the tap hole/base ring watertight regardless how I adjust the supplied

horseshoe tap fixing plate/washers. (tested this by pouring some water over the tap base ring

area and it leaks beneath)

What is the best way to seal the base ring of the tap?

Maybe silicon or plumbers putty?

Any suggestions?


Thanks

 

[cjg]

have you missed putting the 0 ring at the base of the tap?

 

[Koko88]

have you missed putting the 0 ring at the base of the tap?

The supplied base ring has the O ring already fitted

The O ring supposed to make a watertight seal but this is not the case

 

[cjg]

silicon or plumbers putty or go to plumbers merchant and see if he has a thicker 0 ring that fits?

 

[Koko88]

silicon or plumbers putty or go to plumbers merchant and see if he has a thicker 0 ring that fits?

Brought some plumbers mait this morning from Screwfix.

Great result, water tight, no leaks, fantastic stuff!