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We completed work for a customer last month below is a summarised list of completed works. Bathroom had to be completed in 4 days.
They also wanted us to refit a wonky bidet in their home, I said we would priortise the bathroom as the time scale was shortish(holiday let). We didnt have time for the bidet so rebooked it for this month; we agreed to this scenario prior.
To fit gas fire
To refit a bathroom
now they are withhelding payment for completed works, until we go back to do the bidet, it feels like blackmail and it leaves a bitter taste as we put alot of effort in make sure everything was right. all invoiced work is payable within 7 days as per my terms.
what you guys think? final sum is not a fortune but four figures.
They also wanted us to refit a wonky bidet in their home, I said we would priortise the bathroom as the time scale was shortish(holiday let). We didnt have time for the bidet so rebooked it for this month; we agreed to this scenario prior.
To fit gas fire
To refit a bathroom
now they are withhelding payment for completed works, until we go back to do the bidet, it feels like blackmail and it leaves a bitter taste as we put alot of effort in make sure everything was right. all invoiced work is payable within 7 days as per my terms.
what you guys think? final sum is not a fortune but four figures.
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