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on31ll
Just seen the new british gas tv add ! The one with the a team music ! Just wondering if your customers are over the moon when you give the boiler case a bang with your elbow to close it ?
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Quite clearly never understood post as i stated british gas (or russian gas as they should be called) do a very good job at making profit for share holders in many ways which coincidently has recently as this week been picked up as price fixing .
A link from national newspaper
Trouble with the boiler? - Telegraph
They adopt a selling technique which is fraudulent with scare tactics which i hear numourous times a week from disgruntled custs , same as the advert fradulent british gas pfffft!!
Ive not been brainwashed by the BG machine either.
quite clearly cant see the picture as your to busy being in it !!
That, and not biting the hand that feeds!
Why would you bite the hand that feeds you though?
BG make 100's of millions in profits every single year. Year in, year out. Yes a lot of that is on energy but the install/servicing/breakdown side is big business too. They don't make that sort of profit by being magical "A Team" engineers, who can fix your problems in a jiffy with a giant grin on their face. They make hundreds of millions of pounds profit every year by being expensive. Good or bad, they are not cheap. Even if thats in the long run.
So the quaint little story of a £200 part being installed for under a ton, well that's lovely, and if BG make a loss next year, I'll even start reccomending them to my friends and family.
It's a gamble which obviously pays off, for every Job that costs more than £99 there will be 2 jobs that costs nothing. You have to be an energy customer and a lot of these customer decide to join up on a service and repair contract, so it's a way of growing the business.
When I said earlier that the £99 was part of a service and repair contract you said it wasn't - post 44 - now you're admitting that it's 'energy customers' who: "join up on a service and repair contract".
The £99 is an excess payment, not a one off charge.
The one off-deal is from £79, including parts and labour - which just means that charges start at £79, so it could be £400 including parts and labour based on a fixed quote. Which is what most companies do anyway, its just that BG dress it up to sound like a deal.
God knows who does the marketing for BG - but Jay from The Inbetweeners wouldn't be a bad guess.
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