R
REDSAW
so you know what its like for us admin then?lolLife's too short to have to tolerate a**holes.
Discuss Picky Customers in the Plumbing Jobs | The Job-board area at PlumbersForums.net
so you know what its like for us admin then?lolLife's too short to have to tolerate a**holes.
Last week I got sent through a list of defects on a job we did.
1/ Toilet flush in ensuite is too loud.
2/ The shower rail makes a hissing sound when using.
3/ The basin taps are very noisy when being used.
I replied that the equipment was supplied by others, and they purchaser should contact the manufacturer to organise a Tech or Rep to come out and inspect the fittings and tapware.
I also requested that, if possible, I could be present when the Tech / Rep is on site.
I would love to hear the explanations - from both sides
I wonder the thought process that made them think any of that is plumber's responsibility.
I wonder the thought process that made them think any of that is plumber's responsibility.
ensure your quote is big enough to put up with the hassle with a smile on your face. Just had one last weekend, an acquaintance off the boat, bought his own boiler and wanted all parts bought by himself, but I only gave him a list of major bits, the rest came out of my van stock. Every time he asked what it was all going to cost, being as it was labour only, I added another £30 to the running total, he cottoned on eventually and shut up other issue was he kept cleaning up round me, so I just made more of a mess he didnt cotton on to that one, although his son who worked for me a while back was wetting himself, as he knew how fussy I was about keeping your customers home tidy and clean
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