Agreed, would of been so much easier to read if it contained more than two paragraphs!
any better
Hi, The installers bashed through the tiled roof from the inside and my son went outside and saw them trying to bash down the lead flashing from a ladder with a long piece of 22 mm copper pipe because they did not want to go on the roof!
The contract for installation was for new copper, the old copper should have been removed. They connected plastic pipe to the old copper.
The PRV was part copper and part plastic and exited over the front door!
The radiator in the master bedroom was like the leaning tower of Pisa. Other radiators were not level as well. Two radiators, one in the master bedroom and the other below it in the front room failed to get warm, even when you turned all the other radiators off!
Not forgetting when my husband told me it was raining inside. Yes it was raining inside because water was cascading down the walls and window from upstairs from a pipe that the plumber had forgot to cap as he refilled the boiler.
My son saw one of the firms van pull up and the driver go inside the house. Guy comes out and says "the installers inform me that you are keeping the old copper hot water tank. My son informs him, no, what you on about? Guy goes back inside then comes out and says "I understand you have informed the installers that you are keeping the copper hot water tank and have already removed it from the premises despite them informing you that I come round on behalf of the company and collect all the old copper.
My son informed him "go speak to them because I have not got it or had any conversation like what you are describing. When I complain about the quality of work they say no, you was quoted for plastic. I refute this. Then they say that the installers on the first day came to the house and asked my son did he want copper or plastic but copper will cause more mess so my son said use plastic. My son says rubbish and I thought you said we were quoted for plastic so why would the installers give me an option for copper? So many arguments later they say ok we will change the plastic from the radiators to copper tails. At this point I have had enough and tell them rip all the old copper out and rip all the plastic out and install new copper as per my contract with them, or go away and do what you have to do.
So one guy comes back and bless him he has done his best to sort out the mess from the previous installers. So I have more pics of the remedial work to come yet. What I did not like was the field manager turning up unannounced when my son was not present thinking he was going bully me into submission. So now its nearly all finished except for the roof. When I am happy with the roof only then will I pay.
The issue with the roof is that the lead flashing has not been installed right, and there are broken tiles on display, and too many tiles are missing. Funny thing is the older guy that came to do the remedial work informed that they were sending a younger bloke to go up on the roof. Young guy came and decided to stay on terra firma and so the older guy had to go up on the roof. Like I said the roof where the flue is, is in a dangerous position and that's why I am getting a bad job done on the roof because they can not work proper up on the roof because they do not feel safe. I have had credit control and field managers try to bully me.
other general pics
