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worcester compact si25

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ambrosia

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Gas Engineer
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have anyone installed the new worcester compact boilers, put my 1st one in today and i'd be interested to hear others peoples thoughts on them

I needed a as small as possible combi for a awkward install so my hand was forced, and considering the price I was expected to be impressed. In practise however i found the opposite, at one point i started shouting at it 'youre a ridiculous boiler,' its so over complicated.


The case is a disaster, it has these quick release clips under the pcb which broke and jammed open and whats the point of quick release clips when you also i have to take out screws. then the case refused to go back on properly

spent ages taking off the plastic casing surrounding pcb as the screws are tighter than any other screws i've ever come across only to find you wire it from underneath where I had no space

the expansion vessel has to be fitted, doesnt come installed. Once in you have to get your hand round the back to fit the clip. that and the wiring was the most frustrating thing, WHATS THE POINT IN BUYING THE SMALLEST BOILER YOU CAN FIND ONLY TO REALISE IT REQUIRES SUCH AN UNREASONABLY LARGE SPACE AROUND THE BOILER

also it comes with a bracket which attaches to the wall and holds the pipework, the bracket and boiler are impossible to put together and line up on your own and unfortunately i was alone

sorry worcester no stars out of ten from me, a ridiculous boiler. unless forced I wont be fitting one again


i'd be interested to hear others thoughts, is it just me who couldn't get this boiler
 
Replacement electrodes would have been cheaper than a new boiler ;)
 
Vaillant (founded in 1874, Germany)
Saunier Duval (1907, France)
awb (1934, Netherlands)
Bulex (1934, Belgium)
DemirDöküm (1954, Turkey)
Glow-worm (1934, United Kingdom)
Hermann Saunier Duval (1970, Italy)
Protherm (1991, Czech Republic)
what about Heatline where do they fit in. weird brand they disapeared for a bit then came back
 
Compact range is a piece of **** to work on. People open it up and see everything crammed in, but if you actually look at it, it's very well designed. fan comes out with 1 screw, plate comes out with 1 screw. gas valve comes out with 1 screw and 1 nut. Don't see what people are complaining about, cant get much more simple than that.

Also, I've never broken these clips, I don't know what people are doing with them, they must be just letting the pcb facia drop down.

Also, Worcester is 100% owned by Bosch Thermotechnology
 
Compact range is a piece of **** to work on. People open it up and see everything crammed in, but if you actually look at it, it's very well designed. fan comes out with 1 screw, plate comes out with 1 screw. gas valve comes out with 1 screw and 1 nut. Don't see what people are complaining about, cant get much more simple than that.

Also, I've never broken these clips, I don't know what people are doing with them, they must be just letting the pcb facia drop down.

Also, Worcester is 100% owned by Bosch Thermotechnology

Find mostly either they won't give it a chance and go on a training day or just hate the name (worcester) and just put it down to that
 
you shouldnt need to go on a training course just to learn how to remove the case.
You dont need a training course for anything Ideal, which is good because their training is terrible

Shaun by the volume of hate this particular model is receiving you have to acknowledge there is a problem with this boiler, this goes beyond marmite love it or hate it
 
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you shouldnt need to go on a training course just to learn how to remove the case.
You dont need a training course for anything Ideal, which is good because their training is terrible

Shaun by the volume of hate this particular model is receiving you have to acknowledge there is a problem with this boiler, this goes beyond marmite love it or hate it

or just read the instructions they have pictures,

and no you dont need to go on a training course but it helps alot shows you little tips (all of which are in the manual)

and tbh the most ive seen is due down to the design people saying they cant work on it due to all to packed in or they cut themselves alot it might be my hand size but haven't cut my self badly on a worcester little nick (normally from me not thinking things through / dropping something )

and tbh i find worcesters have the hate because of the name mostly
 
Worcesters own engineers are saying it's crap down this way
.
Tops it off for me that does
 
Shaun won't cave. You could be pulling his finger nails out with a pair of pump pliers and he'd still scream that that screw behind the flue elbow is a great bit of designing!!

yes it is its a bolt and has spanner flats :D
 
worcester have great customer service, second to none, their tech helpline answers the phone faster than anyone, to be honest i'm so lazy i dont even bother thumbing through manufactures instructions for part numbers I just phone them up (you certainly cant say that about Vaillant, you cant phone vaillant unless you have a spare afternoon and cheap mobile contract).

i can say good things about Worcester. However so far i've serviced one and installed one and found that Compact to be a shed of a boiler
 
I don't mind it, the first couple I fitted I didn't like, but after that I find them easy to install. Something like the ideal logic is an easier installation, but I think the Worcester is the superior boiler. I haven't had a single issue with any of the compact range of worcesters I have fitted.
 
I Don't like worcester,this is no secret,i hate the design of most of them,however i have worked on 3 compacts and not managed to break the clips
 
I Don't like worcester,this is no secret,i hate the design of most of them,however i have worked on 3 compacts and not managed to break the clips

And that everyone is as close to complement gas man will ever give Worcester lol ;)
 
And that everyone is as close to complement gas man will ever give Worcester lol ;)

Hardly a compliment to the boiler tho is it when you judge it on the pony clips holding it all together! I still say it's pap. Shaun will be coming back to tell me something positive about the soldering on the pcb or something but ultimately it's a heap and he knows it!
 
May not be the best boiler they have ever made. But still comes with the guarantee on the market. Baring in mind Worcester actually fix boilers in warranty no questions.
 
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