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Discuss REPOST: Sanity Check - Buderus GB162-25/30 T40 S operation. in the Plumbing Jobs | The Job-board area at PlumbersForums.net

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Ben21175

Hi All,


First time poster (apologies for not registering before). I am not a registered gas fitter, (I do not want to attempt any repairs myself), but I do want to get a '2nd' opinion/sanity check from a professional/experienced operator, so I can challenge the current firm working on our system and also perhaps learn/understand more.


We have a Buderus GB162-25/30 T40 S, installed from new, 5 years old now. Its never worked properly for us (IMO) - firstly it was installed during our house refit and was left with a permanent wired 'always on' by-pass - we weren't aware of this and when our gas bills came back as really high, we worked out or heating always delivered hot water to the radiators. The same installation firm couldn't find this 'error', despite 3 visits, changing the thermostat and eventually calling in the manufacturer - this was partially disguised by a '6A-227' error (Ionisation failure or words to that effect), which was attributed to some sort of special gas used in our area.


All was well when the same error returned after the summer 'CH off' period (HW has always been delivered correctly). The Buderus engineer who fixed it last time was unavailable, however his colleague came out and we had a service done. I was not home at the time, but apparently it was running 'to high' when warming the CH. He made some change(s) and replaced a part (one of the burners I think), and said the CH has been optimised.


However, now the CH only ever gets warm. EG - the thermostat is set to 22, the room temp is 19, the radiators Thermostatic valves on the radiators in room with Thermostat/timer set to max, yet they never get 'hot' - I can rest my hand on them and they feel warm only. This is across all the radiators and they have all been bled. HW works fine (V hot). Both dials (HW/CH temp) on the boiler are set to auto.


Previously, when (IMO) I thought it worked at the beginning of the year, the settings were all to the same configuration, but the radiators would get very warm (EG Not able to touch the radiator for more than a second or 2) when the CH heating timer/Thermostat was on. Once at temperature they would 'switch off' as I expected.


So my question is firstly do the scenario's as I described them make sense? Secondly - have I missed some logic busting research where CH should now be running 'warm' for some additional efficiency? If so could someone point to some links that explain the logic? Otherwise I'll be asking the engineer to come out again and reverse his optimisations.


Please ask if you need some additional information.


Thanks in advance,


Ben


PS - this is in Belgium, but my dutch isn't good enough to ask on local language forums!
 
Do you know what part he replaced ?

And if you are unhappy with there service think it's time to find a different engineer/ company
 
Hi Ben, being as you live outside of the uk, would you not be better to call out the boiler manufactures own engineer, if they were the last people to work on your boiler and its not working as it should get them back it may be a free call !!
 
Is there a weather compensator installed outside? If so what's outside temp, that could be holding rad temps low.
 
Hi All,

Thanks for your replies. To answer questions:

- The glow ignitor and gas valve were replaced.
- Yes there is a external thermometer installed.

I'm still not convinced the new setup is something more efficient:
-Does having a external thermometer and as its warmer outside than usual (5c overnight) the CH will be cooler when warming?
-I would still expect when the indoor thermostat indicates 19c and we (temporarily) set the day temp as 25c, the radiators would get v warm, not hand hot as they were again this morning, when day mode started.
- The heating has been in day mode all day (6 hours and counting) and its only just reached 20.9c - Is this normal?

I will be asking for the manufacturers engineers to come back - I want to understand more so I can attempt to be on the same wave-length as the engineer.
 
Sounds like settings within the weather compensator or boiler. Get them back out to look at it.
 
Hi All,

Thought I'd follow up with the conclusion - as suggested we called the firm back and they confirmed what I thought: This wasn't normal.

Turns out the fix was really simple: When replacing the gas valve, the engineer placed the boiler into low-output mode. The engineer we spoke to on the phone instantly recognised this and talked us through the Service menus and once it was set to 'normal' (I didn't make the changes) it behaved as expected.

Thanks again for your responses!

Ben
 
Thanks for coming back with the update Ben wish more people would.
 
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