immersion heater not working

[Hockerill]

Hello

Thank you for joining me

I really hope someone can help me here

I am having a problem with this immersion heater on the picture, I can't turn it on.

I had an electrician coming about 1 month ago, he did set it to turn on for 2 hours in the morning and 2 hours in the evening but I still get no hot water coming out from the tap. I have never had an immersion heater before.
My questions are:
Does it make any noise when the heater is working?

can anyone help me to see if my heater is working correctly

Thank you in advance for your support

 

[cjg]

is it turn on at the switch just above the timer?

 

[Hockerill]

is it turn on at the switch just above the timer?

Yes you can see the pic

 

[Murdoch]

Hum, not easy for anyone really to tell unless you have some test kit.

need to confirm power is getting to the immersion and to test the end to end resistance of the heater. It should be around 19 ohms

possible issues

burnt out switch
failed timer
failed immersion
failed thermostat
check it isn’t just needing the reset button pushed

 

[cjg]

is the display lit up , if not pop the fuse on the fuse spur and check its not blown

 

[Hockerill]

is the display lit up , if not pop the fuse on the fuse spur and check its not blown

yes it is see picture

 

[Hockerill]

Hum, not easy for anyone really to tell unless you have some test kit.

need to confirm power is getting to the immersion and to test the end to end resistance of the heater. It should be around 19 ohms

possible issues

burnt out switch
failed timer
failed immersion
failed thermostat
check it isn’t just needing the reset button pushed

my question is: does it make any noise when is working? I have never any noise at all and I have been in this flat for over 1 month now

 

[Murdoch]

my question is: does it make any noise when is working? I have never any noise at all and I have been in this flat for over 1 month now

not immediately , but yes you should be able to hear something

but you’ve said you have no hot water so that does suggest something is wrong

 

[Hockerill]

not immediately , but yes you should be able to hear something

but you’ve said you have no hot water so that does suggest something is wrong

Yes I have never had any hot water at all and I have never heard any noise at all

 

[Hockerill]

less then 1 month ago my landlord came with an electrician, the electrician said that it was working only a 2 hours in the morning, according to the thermostat, and then he did set it to work 2 more hours in the afternoon, but I have never had any hot water at all coming out of the tap

 

[Murdoch]

less then 1 month ago my landlord came with an electrician, the electrician said that it was working only a 2 hours in the morning, according to the thermostat, and then he did set it to work 2 more hours in the afternoon, but I have never had any hot water at all coming out of the tap

that’s not good.

surely the timer has an over ride

 

[Hockerill]

that’s not good.

surely the timer has an over ride

what do you mean by the timer has an over ride?

 

[Murdoch]

what do you mean by the timer has an over ride?

most timers have a facility for an additional hour or to put it in manual mode

could you post another photo of the timer ?

 

[Hockerill]

most timers have a facility for an additional hour or to put it in manual mode

could you post another photo of the timer ?

this is the full times it looks like it should go on at 5am off at 7am then on again at 6pm and off at 9pm

 

[ShaunCorbs]

Press the hand button should come on manual check in 2 hours should have hot water

 

[Hockerill]

Press the hand button should come on manual check in 2 hours should have hot water

I have done that already, is always on now, no hot water all

 

[ShaunCorbs]

Need a multi meter for a second opinion

 

[Hockerill]

Need a multi meter for a second opinion

Yes I understand that but I do not have a multi meter

 

[Murdoch]

You need to get your landlord / proper spark back

 

[Hockerill]

You need to get your landlord / proper spark back

yes a plumber is coming next week, I will not be able to have a shower for a few days but there is nothing I can do

 

[Murdoch]

yes a plumber is coming next week, I will not be able to have a shower for a few days but there is nothing I can do

You need a spark, not a plumber

 

[Hockerill]

You need a spark, not a plumber

I do not know what you mean

 

[Murdoch]

I do not know what you mean

not many plumbers have knowledge or expertise to fault find electrics

 

[Hockerill]

not many plumbers have knowledge or expertise to fault find electrics

ok Thank you

 

[Ric2013]

To answer the noise question, generally an immersion heater that is on will start to make a kind of quiet straining noise, much like a kettle on a gas flame just before it starts boiling.

Your landlord has left you without hot water or you have other means for heating water as an alternative to the immersion? Seems to me if not he/she should call out an emergency plumber or electrician, even if it means using a big firm, unless he can show you that what you have is functional?

 

[gmartine]

Are you a private or council tenant?

Your landlord is legally obliged to provide you with heating and hot water at all times. Get onto him asap otherwise tell them (in writing) that you'll call out an emergency electrician and bill him.

"Unless you have caused damage through maltreatment then it is the legal obligation of the landlord to ensure the property has heating and hot water at all times. The lack of these utilities is considered a hazard, especially in the cold seasons and if no alternative source is provided by the landlord."

Otherwise, they are breaching the tenancy agreement on two fronts – keeping the property in repair AND free from hazards.

 

[Ric2013]

My mother gave her tenants a week off the rent when the boiler stopped working for four days. This was suggested by the letting agent despite the fact that the tenants said they had their own electric radiators out of heating season and there was an immersion heater backup to the boiler. Personally I think it was over-generous in the circumstances as they were not left in the cold, but in your circumstances, I think it is the least your landlord could do.

 

[Ricky]

ok Thank you

A plumber is the better option as you have already discovered, Electricians don't like water so won't change an imersion, the electrics is the easy side.
The way I tell if an immersion heater is working is by looking at the electric meter, turn it on and most meters have either a spinning disc or flashing light which will either spin faster or flash faster. It could be something simple like a faulty thermostat

 

[Murdoch]

A plumber is the better option as you have already discovered, Electricians don't like water so won't change an imersion, the electrics is the easy side.
The way I tell if an immersion heater is working is by looking at the electric meter, turn it on and most meters have either a spinning disc or flashing light which will either spin faster or flash faster. It could be something simple like a faulty thermostat

that’s a bit of a bodge if you ask me. cheap burnt out fused spurs or isolation switches are very common