So unless I get a replacement product. No work can be done on it as it is deemed unsafe and would still be disconnected.
Or if the manufacturer are nice enough they could send someone out that can do the "pipe works" and fix the hob.
My mistake, there is an isolation tap.
I'm getting mixed oppinions and I'm really confused.
Is the gas man at fault for not putting an isolation valve in? Would it be better to hire someone else to fit it in if it's causing me this much trouble?
when I rang the gas man and told him what customer service said about the isolation tap. He laughed, not sure it was because he got caught out or if I said something really stupid. He said he would ring customer service for me and explain the situation but im still waiting for his response.
I was wondering if someone can give me some advice as I really do not know what to do.
Last Wednesday, I hired a gas registered man to connect my hob from a standing bayonet fitting to a gas hob. During installation, the large burner on the left does not remain alight when not pressing down on...
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