Dropped Zone from Heatmiser UH8-RF

[MrGatch]

I have a Heatmiser UH8-RF controlling my underfloor heating, connected to the NeoHub with three zones with NeoStat v1 thermostats.

This is about 3 years old now and when setup everything was installed worked fine. All the main current functions work - I can control the UFH with the app and it works.

I rarely use one of the zones (utility room) but wanted to start using it but can't get it to work.

I've factory reset the utility room NeoStat and re-paired it in the app. The app pairs fine and the wireless/mesh indicator is lit. Everything looks fine and I'm able to control in the app and it shows on the NeoStat.

The problem is that the actions I take in the app or on the NeoStat isn't having any effect on the UFH. The zone light on the UH8-RF isn't lighting up and the zone is not coming on.

I've read the manuals for the UH8-RF, NeoHub and NeoStats and can't actually see how the actual assignment of NeoStats to physical zones takes place.

Any ideas?

 

[Sylvester]

Hi,
After factory reset you need to pair your wirless Neo stat to a Uh8Rf.
Have a look in to Neo Stat manual for instruction how to connect thermostat to Uf8 Rf.

 

[MrGatch]

Hi,
After factory reset you need to pair your wirless Neo stat to a Uh8Rf.
Have a look in to Neo Stat manual for instruction how to connect thermostat to Uf8 Rf.

Thanks. I have factory reset and the NeoStat pairs with the UH8-RF (or claims to). When I trigger the NeoStat in person or via the app nothing happens on the UH8-RF - no lights or anything different.

How do I assign the NeoStat to a particular zone as they are just numbers in the wiring.