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New cartridge in. Why does the shower still drip?

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Panaplex

Just put in a brand new Moen shower cartridge and put the tap (single lever) back on. Its in the "off" position but still drips. Why?
 
Could be the body has a defect / split in the face / mating surface etc so the water is bypassing the cartridge or could be a bad cartridge
 

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