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Discuss Who is best for servicing Kane FGAs? in the Oil and Solid Fuel Forum area at PlumbersForums.net

D

DaveyHep

Whos' best for servicing Kane FGAs?
Do you send them back to Kane or use an independent?
 
ShaunCorbs

ShaunCorbs

Staff member
S. Mod
Plumber
Gas Engineer
Direct back to kane I always do
 
scott_d

scott_d

Plumber
Gas Engineer
Kane every time.
Set up an online account, fixed price, free postage and great customer service.
 
townfanjon

townfanjon

Esteemed
Plumber
Gas Engineer
As above , they can or at least used to let you wait while they were serviced or repaired
 
Harvest Fields

Harvest Fields

Esteemed
Plumber
Gas Engineer
Kane. Every time. I have never ever used an Independant but that’s just me.
 
OP
D

DaveyHep

Registered with Kane. FGA boxed and ready to be posted tomorrow.
Thanks for the advice.
 
OP
D

DaveyHep

Very impressed with the service by Kane. My analyser was posted back to me the same day received. Free roll of printer paper and a couple of tea bags👍
 
Harvest Fields

Harvest Fields

Esteemed
Plumber
Gas Engineer
The service is really good. The only issue I have is the batteries went in mine the other day and when I took them out they were non rechargeable. (I have been charging it for months). Never had it sent back with no. Rechargeable in before
 
scott_d

scott_d

Plumber
Gas Engineer
Very impressed with the service by Kane. My analyser was posted back to me the same day received. Free roll of printer paper and a couple of tea bags👍
The service is really good. The only issue I have is the batteries went in mine the other day and when I took them out they were non rechargeable. (I have been charging it for months). Never had it sent back with no. Rechargeable in before
i was doing the same. Thought it was broken but they gave me non rechargeable batteries
 
EvilDrPorkChop

EvilDrPorkChop

Gas Engineer
I've had it before where they swap out your rechargeables for others. I had some dodgy ones once so replaced them with brand new which cost an arm and leg as they're special ones only for them to swap them out for someone elses at Service!
Had an analyser back before too with the Infra Red printer sender no working, when it did when it went in. Also had a faulty switch once which I mentioned on service and didn't get rectified, took it back and to be fair they did it FOC.
 

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