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Hi! Sorry we are first time buyers! So May be a stupid question! The water hose for our new washing machine doesn’t fit the water inlet? (Photos attached). It screws on but not all the way, and if I open the valve it sprays water everywhere. Do I need a connector or something? Any help/advice would be greatly appreciated!
 

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They look like standard appliance valves, with an adapter screwed on (black bit).

If you add a pic showing the back of the adapter/opposite end of the valve to the 15mm compression, we should be able to confirm. Or just get a spanner/grips and remove the black adapter and the hose should connect correctly.
 
They look like standard appliance valves, with an adapter screwed on (black bit).

If you add a pic showing the back of the adapter/opposite end of the valve to the 15mm compression, we should be able to confirm. Or just get a spanner/grips and remove the black adapter and the hose should connect correctly.
Hi Timmy,

does this help??
image.jpg
 

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Remove the black adapter
 
it should undo off the silver valve

One piece

yes the valve is threaded to accept the machine hose
 

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