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Discuss Sink tap flexi tails help! in the Bathrooms, Showers and Wetrooms area at PlumbersForums.net

Gem1983

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Hi all, hope you can help out a woman without a clue! I had a new tap put in my bathroom basin in january. I now cannot get cold water as the flexi tail has totally twisted to the point it needs replacing. This is where I get stuck.

I bought the tap from B&Q and their helpline are saying there are no spares for this tap (mono type) and that it comes as one set piece. Does anyone know if this is right? I would have thought that the tails would be removable and if so what size or type do I need as there are so many options that's leaving me a bit confused and they refuse to look at one in store to confirm.
If I could take the tap off and take it in I would but I'm disabled and can't really afford to have a tradesman in once to get the tap off and then again to refit.

I don't know if I should be buying yet another whole tap to have it replaced with again?
Thank you in advance!
 

townfanjon

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Gem , who fitted the tap in the first place ?
You should be able to get a new hose
 
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Gem1983

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It was a bathroom fitter as part of a bigger job of changing showers from internal to external valves and several sink taps. This is the only one we have a problem with.
I thought that the hose should be replaceable but B&Q are saying it is a complete unit. Being very useless, can't open a box and look for me!
 

Ben-gee

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I would call back whoever fitted it, as this sounds as if it was caused by poor practice.
 
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Gem1983

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I was planning to but wanted to have whatever I would need to hand.
 

Craig Watson

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I have never came across any tap where the flexi and tap were one complete unit. I have had copper tails which are soldered into the tap body but not a flexi. Most plumbers merchants will sell replacements with either an m8, m10 or m12 thread, one of them will fit your tap if the flexi is removable.
 
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Gem1983

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Thanks Craig. I didn’t think it sounded right that the flexis were not removable with them being sold everywhere. I might just buy one of each size be cheaper than a new tap!
 

Craig Watson

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Thanks Craig. I didn’t think it sounded right that the flexis were not removable with them being sold everywhere. I might just buy one of each size be cheaper than a new tap!
I'd just buy the m8 and m10, I'd find it highly unlikely your basin tap is fed off an m12 thread.
 
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Gem1983

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Thank you! Totally clueless when it comes to plumbing stuff!
 

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