Salus thermostat not working

[Bernie8nth]

Salus thermostat RT310TX has a blank screen and stopped working, resulting in no connection to boiler reciever

 

[oz-plumber]

Have you replaced the batteries in the thermostat?
Could be the issue

 

[exedon2]

We use quite a few salus stats customers are always forgetting to change the batteries despite a low battery symbol showing! ( we now replace them as part of yearly service.
Had to speak to salus technical couple of weeks ago about this exact problem screen dead battery's changed still not working.
Take out batteries completely wait at least 20 min (there is a capacitor in the stat that needs to discharge. Replace batteries may take up to 30 min for screen to return.
You must use alkaline type battery's zinc carbon or rechargeable will not do!

 

[Bernie8nth]

We use quite a few salus stats customers are always forgetting to change the batteries despite a low battery symbol showing! ( we now replace them as part of yearly service.
Had to speak to salus technical couple of weeks ago about this exact problem screen dead battery's changed still not working.
Take out batteries completely wait at least 20 min (there is a capacitor in the stat that needs to discharge. Replace batteries may take up to 30 min for screen to return.
You must use alkaline type battery's zinc carbon or rechargeable will not do!

Thanks for the advice. I’ll give it a try
[automerge]1589469457[/automerge]

Thanks for the advice. I’ll give it a try

It works. Thanks again for the advice.

 

[Thomas pie]

Rt520tx

Can’t go through setting procedure and input time
Stuck at zero

 

[exedon2]

Have you tried a factory reset?
Menu - down and boost buttons pressed together for 5 seconds.

 

[Daryl h]

We use quite a few salus stats customers are always forgetting to change the batteries despite a low battery symbol showing! ( we now replace them as part of yearly service.
Had to speak to salus technical couple of weeks ago about this exact problem screen dead battery's changed still not working.
Take out batteries completely wait at least 20 min (there is a capacitor in the stat that needs to discharge. Replace batteries may take up to 30 min for screen to return.
You must use alkaline type battery's zinc carbon or rechargeable will not do!

Great advise, thank you, worked perfect.

 

[Annette]

My Salus remote thermostat won't connect to the boiler , there is brand new Duracell batteries in the remote and the thing next to the boiler is just flashing red, no green button light on

 

[Ben Smith]

Salus Thermostat is shoeing display but can't seem to connect it to the boiler, setting temperature to lower than room temperature but boiler not kicking in. Boiler is working fine otherwise

 

[Lou]

(Just bumping a few older threads, they will drop off what is new soon)

Check Out Plumbing News!

 

[Mick B]

Exedon2. Thanks for the info. Now works perfectly.