Salus RT510TX thermostat dead

[jamie_r]

Hi. I have a Salus RT510TX thermostat and the batteries in the transmitter unit ran out. (After it went dark I kept forgetting to go get some alkaline batteries)
Now with new batteries it won’t power up at all. Any ideas please? No combination of buttons seems to reset it??
The receiver seems fine. Now switched to manual so I can have some heat
Cheers for any help.

 

[Gordon Johnstone]

Solved! For us anyway. We had all the issues I’ve been reading from others.
So our screen was blank. And replacing the batteries did nothing
Solution: You have to remove the dead batteries and wait at least ½ hour before putting the new ones in
Unable to re-pair with the receiver.
Solution: turning the receiver off and on did nothing. It had to remove power to the receiver for a minute. When it came back on it happily paired

 

[Beverley]

Solved! For us anyway. We had all the issues I’ve been reading from others.
So our screen was blank. And replacing the batteries did nothing
Solution: You have to remove the dead batteries and wait at least ½ hour before putting the new ones in
Unable to re-pair with the receiver.
Solution: turning the receiver off and on did nothing. It had to remove power to the receiver for a minute. When it came back on it happily paired

Thanks Gordon. I had this problem today with the blank screen and just saw your reply. Leaving the batteries out for half an hour worked. Thanks so much.

 

[Derek Kain]

Thanks Gordon. I had this problem today with the blank screen and just saw your reply. Leaving the batteries out for half an hour worked. Thanks so much.

Hi Gordon, It also worked for me after an hour or more trying to sort it out. But, why thirty minutes?

 

[Mel BR2]

Solved! For us anyway. We had all the issues I’ve been reading from others.
So our screen was blank. And replacing the batteries did nothing
Solution: You have to remove the dead batteries and wait at least ½ hour before putting the new ones in
Unable to re-pair with the receiver.
Solution: turning the receiver off and on did nothing. It had to remove power to the receiver for a minute. When it came back on it happily paired

Had the same issue - came home to a very cold house on one of the coldest nights of the year. Thermostat screen blank. New batteries = still dead. Based on this advice, left new batteries out for 40 mins (for good measure). Put new batteries back in = it WORKED!! Many thanks. (House temp was down to 7C when thermostat started working again.)

 

[Martyn Smith]

Solved! For us anyway. We had all the issues I’ve been reading from others.
So our screen was blank. And replacing the batteries did nothing
Solution: You have to remove the dead batteries and wait at least ½ hour before putting the new ones in
Unable to re-pair with the receiver.
Solution: turning the receiver off and on did nothing. It had to remove power to the receiver for a minute. When it came back on it happily paired

You are only source of credible info
presently waiting for 30 mins andvery hopeful
Thank you in anticipation
Martyn

 

[Matthew Robertson]

Solved! For us anyway. We had all the issues I’ve been reading from others.
So our screen was blank. And replacing the batteries did nothing
Solution: You have to remove the dead batteries and wait at least ½ hour before putting the new ones in
Unable to re-pair with the receiver.
Solution: turning the receiver off and on did nothing. It had to remove power to the receiver for a minute. When it came back on it happily paired

Thanks for this tip worked perfectly!

 

[Matthew Robertson]

Thanks Gordon, worked perfectly!

 

[Libby Oko]

Great tip worked for me. Thanks

 

[Gary Mansfield]

I had this problem last year actually went to buy a new thermostat but couldn’t get the same replacement but an updated version anyhow that didn’t work so was about to call emergency plumber when tried putting the new batteries in one last time and it came on which ties in with what you guys have experienced. This morning the screens blank i changed batteries still blank so hoping leaving them out will cure the problem again seems very odd though !!

 

[exedon2]

There is a capacitor in stat needs to discharge thats why 30 min wait.
Always use good quality alkaline batteries .

 

[Bob Cam]

That worked for me too. Thanks for sharing the info!

 

[Dace Kr]

Solved! For us anyway. We had all the issues I’ve been reading from others.
So our screen was blank. And replacing the batteries did nothing
Solution: You have to remove the dead batteries and wait at least ½ hour before putting the new ones in
Unable to re-pair with the receiver.
Solution: turning the receiver off and on did nothing. It had to remove power to the receiver for a minute. When it came back on it happily paired

THANK YOU!!! Problem is solved

 

[Sue Hall]

Hi. Where do I find the batteries in the RT510TX ?

 

[exedon2]

The slide down section under the screen to access batteries.
Do leave batteries out totally for at least 20 minutes before putting in new ones.
Lots of You tube stuff on line on how to re pair if needed.

 

[Jane Vinicombe]

Thank you so much, waiting a while did the trick, all up and working now

 

[TimHand]

Thanks that worked for me, can't believe they don't put this is the user manual

 

[Deleted member 120897]

Thanks that worked for me, can't believe they don't put this is the user manual

Maybe they don’t know themselves?

 

[exedon2]

Salus are well aware! indeed I found out by taking to salus technical.
There is a battery status indicator on the unit that users often chose to ignore.
We now swap the batteries as part of annual service .