M
MDS PLUMBING
Hi all.
Was instructed to replace an ideal classic with a Worcester 18RI. Quoted (including electrics) and started the job. The customer was clear in saying he didn't want any modifications to the cylinder etc. The system is a thermal store with 2 pumps a room stat and cylinder stat. When the electrician came he looked at the wiring centre and in with the pump live was the room stat switched live. Taking the pump out and back to the boiler would render the room stat dead. I'm ok with electrics when quoting but missed this one! To get around it I proposed to put in a time delay switch to the pump which sounded great...... Until I rang worcester who said if the pump isn't connected directly to the boiler then the guarantee is void. My question is: Before having to upgrade to S plan FOC to save customer relations, are there any last ditch wiring modifications that can be done so the pump live can go to the boiler. Thanks all!
Was instructed to replace an ideal classic with a Worcester 18RI. Quoted (including electrics) and started the job. The customer was clear in saying he didn't want any modifications to the cylinder etc. The system is a thermal store with 2 pumps a room stat and cylinder stat. When the electrician came he looked at the wiring centre and in with the pump live was the room stat switched live. Taking the pump out and back to the boiler would render the room stat dead. I'm ok with electrics when quoting but missed this one! To get around it I proposed to put in a time delay switch to the pump which sounded great...... Until I rang worcester who said if the pump isn't connected directly to the boiler then the guarantee is void. My question is: Before having to upgrade to S plan FOC to save customer relations, are there any last ditch wiring modifications that can be done so the pump live can go to the boiler. Thanks all!