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Greetings members of plumbersforums,

Firstly - long post alert

Iā€™m struggling with my hot water currently - Iā€™ve only mainly dealt with combi boilers, even then, not really had hot water too hot. Anyway I digress, my system is an open vented pre-lagged cylinder, S-plan, Myson 2 ports with a Myson cylinder stat. My hot water seems far too hot, I havenā€™t measured it recently, but when I did a wholeness back, I was getting 68/69 from being set at 60. I reduced it to 40, and was manageable, but still seemed hot. Iā€™ve been been trying to ā€œtestā€ it today, and wifeā€™s has said itā€™s gone worse. Hereā€™s what has been done so far:

  • Replaced Myson with Honeywell temporary, still same issue (although couldnā€™t have wired it wrong)
  • 2port isnā€™t firing boiler by itself (that I know of)
  • Checked spindle on 2 port - is fine
  • Immersion heater isnā€™t on - checked and double checked
  • Checked lever on 2 port head - not fantastic resistance
  • 2 port comes on when I turn dial up on stat, and goes off when I turn it down
  • Noticed just now, cylinder stat no longer clicking
  • When I tested for continuity between orange and grey it brought pump on? But was my multimeter acting as a link?
  • Cylinder stat is making good contact, and worked fine for approx 9 years
  • Felt tank by stat, seems cold?
I have checked wiring from cylinder thermostat and is as follows:
  • Common from programmer goes to terminal 1
  • Thereā€™s a blue wire (assuming switch live?) in terminal 2
  • Nothing in terminal 3
I read it as 3 is call for heat? I asked elsewhere and told call is terminal 2? This is where Iā€™m struggling - can anyone explain it better? Can anyone help me test this properly? Someone has mentioned stratification?

A thanks already in advance
 

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3 is hot water off eg 3 ports easy way to check set your multi meter to continuity

Probe on 1 turn the stat down 3 should beep / circuit and 2 open

Turn temp up 2 should beep / circuit 3 should be open

Where is the stat located in the tank and is touching the cylinder?
 
3 is hot water off eg 3 ports easy way to check set your multi meter to continuity

Probe on 1 turn the stat down 3 should beep / circuit and 2 open

Turn temp up 2 should beep / circuit 3 should be open

Where is the stat located in the tank and is touching the cylinder?
Many thanks for the prompt reply Shaun. Yes Iā€™ve already tested that (Iā€™ve got a book by John Reginald - that test is mentioned, although it states itā€™s to find the common wire?).

Tank is approx 1m high, and stat is about 250mm from base to centre. Yes, itā€™s touching copper on the cylinder. After it had been on, I could place my finger in a gap and it felt cold?
 
Common is live in eg terminal 1

Stat is abit low 330mm is about right 2/3 down from top

When the heating is on the port valve isnā€™t passing correct?
 
Common is live in eg terminal 1 -thanks

Stat is abit low 330mm is about right 2/3 down from top - ok, might try moving it. It has worked ok though for number of years?

When the heating is on the port valve isnā€™t passing correct? Hmm?
I havenā€™t tried the heating, as itā€™s 2 port and house is like a sauna (only built 2009/2010), so no need for it too be on.
 
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Update - this hasnā€™t worked, although, I did probably need one, as when I removed the head again, a screw hole had snapped. Also not sure if itā€™s relevant, but I hear the boiler fire up, water is heated, then, say 10 mins later itā€™ll fire again? Could it be a thermistor?
 
Does heating work ?
 
It did do, I havenā€™t tried it yet, house is warm enough without it just now. Should I try it? If so, how long for, and do I need rads to heat up?
 
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A decent amount of time as that would either confirm or deny if the boilers ok
 
I might have to wait until colder weather, wife and I already sweating, or do i need to do I to before then? The boiler seems to work ok, I had to replace the fan about 2 years ago due to excessive noise. The heating pump was also replaced, from a Wilo to a DAB evosta.
 
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Is the pipe the flow going to the hot water the same temp as the heating aslong as you havenā€™t had hot water on at the same time as the heating
 
Is the cylinder stat making good contact with the cylinder? Have you done any electrical testing?
Thanks, I did some a while ago, cylinder stat seems to be making good contact yes, it used to work ok, but itā€™s now set on 40 but feels a lot hotter, havenā€™t measured this, but I reckon it would burn without cold mixing.
 
If the system originally worked fine then the wiring should be correct. I'd get my multimeter out and do some checks. It's going to be something simple I'm sure.
Iā€™ll be doing that again next, think it was ok though. Shaun has suggested cyl stat is too low, so need to tryā€™s this as well. I did try a Honeywell cyl stat (which was smaller in length), and it seemed the same, so chucked it back in my van.
 
Is the bulb fully home should go into the pocket around 4-8ā€?
 
So the cylinder stat reaches satisfaction and closes down the valve and shuts off the boiler?
Do you live in a hard water area by any chance?
Yes, the stat is satisfied and turns off. Also 2 port was renewed by myself recently, as originally I thought it might have been the end switch sticking.

Nope, checked this recently with changing my shower valve, itā€™s soft I believe, comes from Lake Vrnwy in Wales.
 
Does sound like the stat shutting down is delayed. A hard water area can cause mass accumulation of limescale within and on the cylinder walls, this would cause the problem you're experiencing.
Could you upload an image of your cylinder so we can see the position of the stat?
 
Does sound like the stat shutting down is delayed. A hard water area can cause mass accumulation of limescale within and on the cylinder walls, this would cause the problem you're experiencing.
Could you upload an image of your cylinder so we can see the position of the stat?
Yes no problem , Iā€™ll do it tomorrow when the lighting is better, many thanks so far. Do you think it could still be scale even though Iā€™m soft water area?
 
If you are definitely in a soft water area then probably not, however some areas are considered temporarily soft, meaning it can be soft some time and hard the other. I can't remember the exact figure but it's something like 150mg/litre of calcium and magnesium is considered hard and above that is considered very hard. From what you've said all electrical components are functioning as they should but it also sounds like there is a delay in the stat reading the water temperature. The only real way to see if the cylinder was fouled would be to cut it open, which I'm not advising. Does your kettle ever fur up?
 
Although coil seems to be transferring heat reasonably OK, maybe remove a piece of cylinder insulation say 4/6 ins further up and see if cylinder feels (finger) hotter and attach thermostat here even if its only a temporary measure.
 

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