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Discuss Hudson Reed Genie shower tower (AS361), dripping help. in the USA area at PlumbersForums.net

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Inset square fixed head continues to drip. I disconnect water pipe to shower head and switch off the power, but the water still coming from the pipe.
I enclosed the video and the photo of the back of tower ,can anyone help me which part i need to order to fix the problem, please?
I contact Hudson Reed customer service ,they can't help at all because the unit is DISCONTINUED.
View: https://youtu.be/TyXw_9wxbKc

So far what i try (pic 3) i swap the head unit and washer to hand shower unit, but no luck, still keep water drip on head unit.
 

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