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Discuss Hot water tank not working after smart meter installed in the Plumbing Forum | Plumbing Advice area at PlumbersForums.net

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Hi

I recently had a smart meter installed and shortly after my water tank stopped working - it is an electric tank, I have no gas supply. As part of the smart meter installation they turned off the electric supply. I have attached a picture of one of the front parts of the water heater.

I am not sure how to reset the tank and cant get a plumber round to have a look due to the lockdown!

any help would be massively appreciated, thanks
water tank.jpg
 
Has it ever worked as In the picture it’s not even wired in / connected :D
 
As its wireless maybe its lost its communication with the rf unit, and needs pairing again.
 
Hello, yep there are two of these on the tank, they look the exact same
[automerge]1585172614[/automerge]

genuinely dont know if this is a joke or not
Has the other one got a cable going into it? Can we have pictures of any pipes going in and out of the cylinder please.
 

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