Hive Active Heating Thermostat & Ferroli Domicompact F30 combi

[Deleted member 118509]

Afternoon all,

bit of a long-shot.
My brother in-law is an electrician.
I’m and average DIY-er.

we’ve installed a Hive Thermostat onto my boiler, which is a Ferroli Domicompact F30.

everything is wired in:

• hub connected to router/internet
• receiver connected to power & boiler
• thermostat connected to both.

when we turn the heat up, the receiver clicks and green light illuminates. As such, it appears the request to turn up the heat is being received.
However, the boiler doesn’t initiate and heating does not come on.

we’re thinking it’s something to do with the old clock/timer that’s already wired into the boiler. This is switched to ‘on’ permanently, as opposed to ‘auto’ or ‘off’.

Any ideas if anything needs changing?

my brother in-law fitted exactly the same on his baxi boiler and it worked perfectly.

 

[spanner]

How were you turning on the boiler before you added the internet heating controls??
Were there ever any existing external heating controls - Like a ROOM THERMOSTAT??

 

[Aquarius]

Agree, sounds like you have an open circuit somewhere, eg an old thermostat connection. Have you tested any of the wiring?

 

[unclegusy2k]

Hi @Jhutchings18 did you ever figure this out as i have same boiler and same problem?

thanks in advance

 

[Deleted member 120897]

Hi @Jhutchings18 did you ever figure this out as i have same boiler and same problem?

thanks in advance

Can you post photos of wiring at the Hive and any additional controls? Also some background - was this a fresh install, or were there controls that were replaced?

 

[unclegusy2k]

Can you post photos of wiring at the Hive and any additional controls? Also some background - was this a fresh install, or were there controls that were replaced?

Video Here


thank you

 

[unclegusy2k]

Can you post photos of wiring at the Hive and any additional controls? Also some background - was this a fresh install, or were there controls that were replaced?

 

[Jhutchings]

Hey all…

Turns out, I had bought the heating AND hot water hive.
I only needed the heating only Hive.

My brother in-law (electrician) said it was something to do with the different in power between the two.

The heating only hive has worked perfectly since.

 

[ShaunCorbs]

What stat do you have uncle ?

 

[unclegusy2k]

What stat do you have uncle ?

if by stat you mean thermostat its built into the boiler, the chap that came around last night wired everything up but it just wont fire the boiler up

 

[ShaunCorbs]

if by stat you mean thermostat its built into the boiler, the chap that came around last night wired everything up but it just wont fire the boiler up

On the wall you have a wired backplate to I’m guessing a wireless receiver eg wireless room stat ?

 

[unclegusy2k]

On the wall you have a wired backplate to I’m guessing a wireless receiver eg wireless room stat ?

yeah the single hive receiver

 

[ShaunCorbs]

Do you have a multi meter ?

 

[unclegusy2k]

Do you have a multi meter ?

no, i have managed to get someone around tomorrow so guess i will have to wait and see what it was. not that confident with that kind of stuff lol

 

[Deleted member 120897]

It’s wired up wrong, you need a live at number 1 and a switch to number 3, you have a wire in NC (number 2) which is rarely used.

 

[unclegusy2k]

It’s wired up wrong, you need a live at number 1 and a switch to number 3, you have a wire in NC (number 2) which is rarely used.

I've tried 1&3. 2&4 and 2&3 but nothing

 

[Deleted member 120897]

• Was the previous thermostat decommissioned/linked out?
• Is there a time clock?
• Did you pay this chap who wired it up?

 

[unclegusy2k]

• Was the previous thermostat decommissioned/linked out?
• Is there a time clock?
• Did you pay this chap who wired it up?

1. Think it was linked out
2. Yes there's a time clock
3. Only have the guy £20 just coz he was here ages.
4. Got a proper bloke coming in ten minutes so fingers crossed we have great lol

 

[Deleted member 120897]

1. Think it was linked out (This would need checking first)
2. Yes there's a time clock (is this set to constant?)
3. Only have the guy £20 just coz he was here ages. (Ok, not a great loss)

Responses in bold above hopefully your new bloke will sort it.

 

[EvilDrPorkChop]

The Ferroli use low volt switching usually so don't apply 240v to the switch contacts otherwise you'll bugger the board in.

 

[unclegusy2k]

Responses in bold above hopefully your new bloke will sort it.

Ok so it's working now and seems like I was wrong.

Seems like it was needing to be on 1&3 also with the settings on the boiler as per images below

 

[Deleted member 120897]

Ok so it's working now and seems like I was wrong.

Seems like it was needing to be on 1&3 also with the settings on the boiler as per images below

Glad you’re sorted - was it yourself or this new bloke?

 

[unclegusy2k]

Glad you’re sorted - was it yourself or this new bloke?

The new chap, he didn't have to do much but he knew what he was doing which obviously helps lol. Thanks for all the comments, much appreciated