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Hope you guys can help, we've just installed an HDG K26 pellet boiler, sourced from Euroheat (they close their doors in a few hours) however we are short of all the documentation! And Euroheat seem to have mislaid it and don't have any copies as pdf's.
We are used to fully commissioning systems on our own, with no input from the distributor unless we get really stuck, however at the moment we're stuck simple because we don't have a set of manuals.
Amongst others, what we need is the "HDG Control" manual (touch screen) and as the touch screen controls are currently stuck in "non-english" does anyone have the service / installer code?
PM me if necessary
For those of you like us that also install ETA boilers the differences in the quality of support between distributors is like chalk and cheese and I'm not sure the price difference between the products gets close to making up for it.
We are used to fully commissioning systems on our own, with no input from the distributor unless we get really stuck, however at the moment we're stuck simple because we don't have a set of manuals.
Amongst others, what we need is the "HDG Control" manual (touch screen) and as the touch screen controls are currently stuck in "non-english" does anyone have the service / installer code?
PM me if necessary
For those of you like us that also install ETA boilers the differences in the quality of support between distributors is like chalk and cheese and I'm not sure the price difference between the products gets close to making up for it.
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