Corgi home care ????

[jtsplumbing]

Hello guys ! anyone doing contract work for Corgi Home Care ?? They keep sending emails about every 4 Mths asking if I want to do repair work for them. Just woundering if any one is covering there work, and how it is working out ? Do you make money doing it ??

 

[GQuigley67]

i do work for them, agree hourly rate or fixed price, plus mark up on materials.

 

[Dotty]

I read that wrong........

I thought it said 'Corgi Care Home' and thought it was somewhere old gas engineers see out their days!

 

[jtsplumbing]

Who knows they may open one, they did keep all our details, so expect a letter offering you a place. :wheelchair:

 

[Spiritof'76]

Yes, i'm on the books with them........ hasn't changed my life or made me a rich man but in these tight times it has been a useful extra revenue stream and i've not really had any problems of any significance

I set my boiler servicing pricing level with them quite high and as a reult i've only had 2 services so i may review my position on that !

So i get mostly boiler/system breakdowns.......... only thing i would say is do the job right first time, i know that sounds a strange thing to say but to explain myself better....... with my own customers if a boiler fault is a bit intermittent and the solution isn't clear cut i would start with the cheapest solution that may work first and work upwards from there, customers usually appreciate and understand that this approach could potentially save them money but with the Corgi thing if try something and you think it may have worked and you close the job it could come back as a recall and they don't pay labour on a recall........ only materials so either throw everything at it on the first attempt or don't close the job until you're quite confident the fault is sorted

 

[jtsplumbing]

Thanks Spiritof76, think I will send in paperwork, see what happens, how are they for paying ? thought the same better to have a few small jobs than none at all, still have bills to pay, What part of UK do you cover for them ? Do you tend to replace or repair parts, contract like this I think I would Replace to save any hassell,

 

[Spiritof'76]

Thanks Spiritof76, think I will send in paperwork, see what happens, how are they for paying ? thought the same better to have a few small jobs than none at all, still have bills to pay, What part of UK do you cover for them ? Do you tend to replace or repair parts, contract like this I think I would Replace to save any hassell,

They pay up just fine .......... i would bin them off if they didn't lol......

I'm based on the Essex/Herts border and the work they send me is mostly local and the occasional one a bit further out

 

[andyg0507]

how do you get on with theses??

 

[CES]

You can go to there website to sign up. I've been doing work for them for the last year. The thing about the recalls is correct, make sure you have covered all angles because you don't get paid for labour if you have to go back.

 

[andyg0507]

cant see anything on there website for tradesman to sign up, can only see customer sign ups, have you got a link ces?

 

[jtsplumbing]

Yes thanks Spiritof ! have sent off paperwork today, just as well give it a go ! at least they are not charging for the work.

 

[CES]

Sorry, my mistake, the link isnt there anymore.
You can call them direct on 01383 628705 (option 1)

 

[Blake]

I initially agreed to sign up with them despite the fact that they were offering a pittance for boiler services. However, when the first job came in it was a reported leak on a WC cold fill. I called them to clarify if the hourly rate they were paying included time spent traveling to which I was told NO.

So essentially I could have spent twenty minutes driving there, spend 10 mins changing a fibre washer and then spend 20 mins driving back home again for about £18 per hour. Plus, I was told I would only be able to charge for part of hour if the job only took 10 mins.

When I questioned this and pointed out it was not really worth my time, the reply was that when it came to boilers, they are all condensing and therefore its FGA in, clean condensate trap and then out the door. That's not how I work so I declined there offer.

 

[GQuigley67]

£18 an hour ??????thats not the rate i agreed:tongue:

 

[GQuigley67]

I initially agreed to sign up with them despite the fact that they were offering a pittance for boiler services. However, when the first job came in it was a reported leak on a WC cold fill. I called them to clarify if the hourly rate they were paying included time spent traveling to which I was told NO.

So essentially I could have spent twenty minutes driving there, spend 10 mins changing a fibre washer and then spend 20 mins driving back home again for about £18 per hour. Plus, I was told I would only be able to charge for part of hour if the job only took 10 mins.

When I questioned this and pointed out it was not really worth my time, the reply was that when it came to boilers, they are all condensing and therefore its FGA in, clean condensate trap and then out the door. That's not how I work so I declined there offer.

alot of the boilers i went to were non-condensing so i never really quite understood that one

 

[Blake]

£18 an hour ??????thats not the rate i agreed:tongue:

It may have been a bit more than that, I can't recall for certain. All I know is that it was not worth the hassle for me, rather watch Homes under the Hammer :yes:

 

[Spiritof'76]

I didn't agree on 18 quid either ! Who would ?

 

[CES]

I didn't agree that either. In fact my service rate is higher than my call out rate.
I've came across a few non-condensing boilers and I always make a point of letting them know about it as the customer may not be covered. I even went to a call out and it was an oil boiler! Obviously that one came off contract as they don't cover Oil or LPG.

 

[Spiritof'76]

I didn't agree that either. In fact my service rate is higher than my call out rate.
I've came across a few non-condensing boilers and I always make a point of letting them know about it as the customer may not be covered. I even went to a call out and it was an oil boiler! Obviously that one came off contract as they don't cover Oil or LPG.

But do you get any servicing ? My service rate is higher than the call out hourly rate but then i've only had two lonely services off them Think i'm going to drop my rate as could do with a bit extra at the moment

 

[jtsplumbing]

Dont drop your rate Spiritof, will be comeing into serviceing season soon !

 

[CES]

Dont drop your rate. I get infrequent service visits but I do get a few callouts.

 

[Mazza]

I'm on the books for them in my area but there's a lot of guys doing it around here i used to get say 2 jobs a week mainly repairs until I came across a totally knackered Isar in Dec last year. Board gone pump gone yar yar, I started swapping out the parts and next thing i know i'm getting a call saying i'd gone over the permitted limit on parts for the job. I pointed out that i was never told anything about this prior to starting for them, just sent jobs and off you go etc. I asked time and time again for operating procedures and how do you want us to do this and that etc.

Next thing i know i've not had a job off them for 7 months, i can only assume i went on their **** list coz i overspend on ONE job. I never got a phone call or explanation, just cut off. Untill this morning i got a call out for a repair.

I told em where to go.........

 

[jtsplumbing]

So what do they call the cut off point for spending on parts ? Do they pay for boiler replacement if repair is to costly ?

 

[Ambrosea]

I think the whole Corgi thing stinks - they acquired the register from Corgi detailing those who had new condensing boilers fitted in the last few years and started contacting them, using the Corgi name to sell them "Homecare" plans, which is British Gas's maintenance plans name.​