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Hello,

I am a homeowner and new here. I have a mysterious (for me) issue related to my house plumbing system. Recently (a few months ago) I noticed that there is a constant stream of water in waste drain pipe of my plumbing system. The stream of water in the waste drain pipe only stops when I close the mains. In the last few months, my water bill has jumped up significantly. I am unable to understand why is there so much water running through the waste drain pipe when, no taps are being used in the house.

Below, I have attached a picture of my plumbing system highlighting a few points

1. The waste drain pipe which has a constant stream of water, regardless of usage in the house
2. Grundfos Selectric UPS2 15-50/60 130 pump. This used to be on, with a control switch. I have not seen it on for months now. Not sure if this is related to the issue in point 1
3. Pipe through which I can feel the water flow to the waste drain pipe
4. Water software in my plumbing system so all the water to the house flows through the water softener.

I would like to know why is this happening? I hope someone can point me into the right direction so that I know what to investigate.

Thank you for your help.
Andy

plumbing.png
 
Donā€™t leave it too long before getting it attended to - any failure / blockage in your drain line, will result in a real mess.

As stated earlier you must use a G3 Engineer to work on the UV system
 
Looks like air source or solar guys
 
Andy,

For clarity, the Dimplex Cylinder is an Unvented Cylinder with a buffer store - as Shaun said usually used with a ā€œrenewable energyā€ system. You will know what your system is.

This is not a system to ā€œtinkerā€ around with.

My assumption is that the relief valve on the combination valve, has been operated (or been fiddled with) and is now stuck open, but it may be more complicated than that. I say that (the latter) because in your detailed explanation you have not said that you can see water flowing through through the black tundish. The tundish is at the far end of your line 1 (green) on the back wall of your cupboard, below the white control panel.

Suffice to say, continuously running water in a relief valve drain line is not a good thing. It can only ever leak!

To work on the part of your system that is Unvented (ie. pressurised) you need a G3 qualified engineer. My advice would also be, to work on any part of your system you should use someone who is conversant with hear pimp systems.

From what you say ( from where you think the water is coming from ) it appears to be a relief valve issue. However, you may be mistaken in your location and it could possibly be the water softener. The recharge valve may not have completed a full sequence and is stuck in the open position - that could give you continuously running water through the mol sieve catalyst. To test for this, isolate the water softener (inlet and outlet) and open the bypass valve. If the running water stops with the bypass open and the inlet / outlet closed it is a softener fault.

A final point - has the water softener recently been installed? The installation of it looks to be of a far lower quality that the rest of your system. Apologies if that sounds rude.
 
He's highlighted the continuous flow of water at the tundish so it's got to be coming from the cylinder whether that's a thermal store or unvented cylinder, unless there's another type of system there that uses a tundish that I don't know about. We could do with more pictures of where the pipe connected to the top of the tundish goes.
 
This must be getting a bit confusing for Andy.

The cylinder / store is either a Dimplex ECS or an EAU, both are quite complex, one is unvented and the other isnā€™t - It is hard to tell from the photo which it is.

The comment about the filling loop from CBW is probably incorrect. The valves on the flexibles on the are almost certainly the I/O for the water softener - the third valve being the manual by pass.
 
This must be getting a bit confusing for Andy.

The cylinder / store is either a Dimplex ECS or an EAU, both are quite complex, one is unvented and the other isnā€™t - It is hard to tell from the photo which it is.

The comment about the filling loop from CBW is probably incorrect. The valves on the flexibles on the are almost certainly the I/O for the water softener - the third valve being the manual by pass.
Well a G3 qualified engineer would cover all bases as it serves vented and unvented
 
Well a G3 qualified engineer would cover all bases as it serves vented and unvented

Donā€™t need to be g3 with a thermal store
 
No but Iā€™m saying G3 covers all bases and will be (hopefully) familiar with the workings of safety devices.
 
Andy,

For clarity, the Dimplex Cylinder is an Unvented Cylinder with a buffer store - as Shaun said usually used with a ā€œrenewable energyā€ system. You will know what your system is.

This is not a system to ā€œtinkerā€ around with.

My assumption is that the relief valve on the combination valve, has been operated (or been fiddled with) and is now stuck open, but it may be more complicated than that. I say that (the latter) because in your detailed explanation you have not said that you can see water flowing through through the black tundish. The tundish is at the far end of your line 1 (green) on the back wall of your cupboard, below the white control panel.

Suffice to say, continuously running water in a relief valve drain line is not a good thing. It can only ever leak!

To work on the part of your system that is Unvented (ie. pressurised) you need a G3 qualified engineer. My advice would also be, to work on any part of your system you should use someone who is conversant with hear pimp systems.

From what you say ( from where you think the water is coming from ) it appears to be a relief valve issue. However, you may be mistaken in your location and it could possibly be the water softener. The recharge valve may not have completed a full sequence and is stuck in the open position - that could give you continuously running water through the mol sieve catalyst. To test for this, isolate the water softener (inlet and outlet) and open the bypass valve. If the running water stops with the bypass open and the inlet / outlet closed it is a softener fault.

A final point - has the water softener recently been installed? The installation of it looks to be of a far lower quality that the rest of your system. Apologies if that sounds rude.

Thank you so much for such a detailed reply. I understood most of it (due to lack of understanding about all the plumbing terms). Will go home and do another diagram to clarify some of the points raised in your reply.

To your final point - no, the water softener was installed more than 3 year ago. This issue only started a few months ago. Something I forgot to mention (and you just reminded me), I installed an under-the-sink RO filter few months ago. Yikes! Could that be an issue?

Although, after I noticed the water stream, I have turned the RO system off and haven't used it in the past few months since this started. So I am not sure how the two could be related as there is no water passing through the RO system at all.
 
Andy

If you PM message me or email [email protected] I can forward you a fault finding tree for systems like yours. Unfortunately, I cannot post it here - it has a copy write restriction on it

I doubt that the RO is the culprit. With respect to your cylinder, I have now properly identified it - it is not and unvented system.

Apologies for any confusion.
 
Andy

If you PM message me or email [email protected] I can forward you a fault finding tree for systems like yours. Unfortunately, I cannot post it here - it has a copy write restriction on it

I doubt that the RO is the culprit. With respect to your cylinder, I have now properly identified it - it is not and unvented system.

Apologies for any confusion.

May I ask why not post it up here then for everyone ?
 
Shaun,

It is a manufacturerā€™s document that has copyright protection (stamped all over it) - if it did not have that, I would openly post it.

As and when I get time, I will revamp it into a document that can go into the public domain
 
Last edited:
Andy

If you PM message me or email [email protected] I can forward you a fault finding tree for systems like yours. Unfortunately, I cannot post it here - it has a copy write restriction on it

I doubt that the RO is the culprit. With respect to your cylinder, I have now properly identified it - it is not and unvented system.

Apologies for any confusion.
That's very kind. Thank you. I have sent you an email.
 
Is the waste def associated with the heating system ? this type of leak can also be from a wc with an internal overflow and can cost loads of money in long term. Rob Foster aka centralheatking
 
Sorry, Rob - is that a question for me? I wouldn't know. How do I ascertain if it is to do with WC?
Well yes really and others, internal overflows are a bind because they can go un noticed
Did a McCarthy Stone Dev locally that was getting thro Ā£500 of water extra every month because the overflows were all running due to a poor press button siphon .unit wearing out after only 2 years use..loads of money, 85 x new replacement siphons thank you very much...we went on holiday on that one
Rob Foster aka centralheatking
 

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