Caveat Emptor!!! A few years ago I had a commercial installation at a community centre. UFH, ASHP, total heat losses for the building about 70kW. ASHP manufacturer quoted for a unit, sparkies checked loading for new substation transformer which was being replaced with another which was already on site and which would give sufficient spare capacity for future improvements. I step up and throw big spanner in the works: what was the ASHP output for the client's design conditions (-4C outside temp)? Manufacturer comes back with quote for 100kW unit and spare substation capacity virtually disappears! Always check outputs at the design conditions, not what the manufacturers test them at!
Currently have a project going on: existing 12 year old designer house, UFH, acres of glass. Major extension being built (about 90% floor area increase!) also with UFH and a/c being fitted to new and existing rooms as amount of glass is causing issues with overheating. VRV system going in so that in summer a/c can dump heat directly into HWS system and in effect give free hot water. Client is not short of a bob or three but still complaining about running costs (currently £15-20k/yr for three people!!!).
Talking of running costs, latest figures from Nottingham Energy Partnership give ASHP (assumed 270% efficiency, electric at 22.2p/kWh) at 8.22p/kWh and mains gas (assumed 90% efficiency) at 4.88p/kWh. Why do I want to change my gas boiler for something which is going to cost me twice as much (even assuming I had a suitable heating system for it)?