Advice please if possible

[Jeffro]

Advice please, I have payed for a boiler to be fitted by a gas safe family member and he took an age to fit it, then came back a week later to fit the 28mm pipe required from the boiler to the meter, since then he has been fobbing me off about a sparky (his friend ) who needs to come and fit the thermostat before he can commission the boiler, been 2 months now since I payed him and still no sparky and still hasn’t been commissioned. He also never flushed the system when fitting the new boiler and I’m thinking my warranty is probably void I have 2 young baby’s and without heating , can anyone advise me what I can do about this?

 

[king of pipes]

It can be sorted but the guy needs to devote time to the job? If he's not willing then you need to employ another GSI who will , the boiler should have been commissioned after the install and registered with Gas safe ? He has 30 days to do this , often a plug with a 3 amp fuse is a stop gap till wired correctly all systems need through cleaning and flushing it is part of the manufacturers warranty and needs doing . Kop

 

[Jeffro]

It can be sorted but the guy needs to devote time to the job? If he's not willing then you need to employ another GSI who will , the boiler should have been commissioned after the install and registered with Gas safe ? He has 30 days to do this , often a plug with a 3 amp fuse is a stop gap till wired correctly all systems need through cleaning and flushing it is part of the manufacturers warranty and needs doing . Kop

Thank you , it hasn’t been commissioned or registered and he just keep making excuses, we have hot water but hasn’t explained anything about the heating etc, took him 2 weeks after fitting to even come back and install 28mm pipe, he hasn’t flushed anything and has spent a total of 4 hrs here,

 

[cjg]

i think a few pics of the boiler install may help here, can you please post some

 

[Jeffro]

i think a few pics of the boiler install may help here, can you please post some

I will in the morning when the house is awake and thanks again

 

[snowhead]

Not wanting to chuck flies in the ointment but here's a swarm,

Is the family member Gassafe registered for Domestic including boilers?
Are they G-S registered in their own name, or are they employed and only registered to carry out their employers work?
Or does their employer allow the family member to carry out their own work in his / her name and register boilers through his / her (the employer) account?

 

[Chuck]

Best way to deal with difficult family members in my experience is to talk to their mother.

As I have said before, you can't get blood out of a stone. My approach would be to say to him nicely that you are getting nervous because you have kids to think about can't risk being without a safe and reliable heating system once the cold weather arrives. He either needs to make time real soon to complete the job properly (including flushing commissioning and registering) or admit he's bitten off more than he can chew. In the latter case, if he's got any honour he'll refund enough of the money you've given to cover you getting someone else to sort you out and finish the job.

This may not be what happened in your case, but IME having work done on the cheap by a family member or mate who is 'in the trade' never ends well. Better to keep business and personal separate. If you want to help a family member something like "I'd like to give you a present for the kids so may I pay for the tiling?" is going to work better all round than "I'll install the bathroom for you in my spare time."

Family stuff is never easy; don't let short-term problems spoil long-term relationships.

Good luck.