Honeywell Evohome HR92 valve control stopped working

[jcs8215248]

I have a Honeywell Evohome system that is in general working well but one of the HR92 radiator valves has suddenly stopped working just before Christmas

The valve appears to be communicating with the controller but the valve was stuck open. It appears to be communicating with the controller but the button on the valve appears to be non functional. Pressing it has no effect (no backlight or access to the local menus). Turning the top control does illuminate the backlight and change the setpoint. No faults are reported on the controller.

I have temporarily moved a valve from a room that is rarely used to the bathroom where the possibly faulty valve was installed but I do need to sort out the faulty one.

My guess is that the valve has developed a fault. I have checked and even replaced the batteries.Is there any further diagnostics I can run or do I just need to replace the valve. The heating system was upgraded to Evohome November 2017. I do know how to configure and pair a new valve if one is needed.

Can anyone advise me if there is anything more that can be done of where to get a new valve at a sensible price.

 

[Massimo]

I'm in the same trouble, any answer?

 

[jcs8215248]

I'm in the same trouble, any answer?

I solved it by buying a new HR92 valve controller. I found a site, Honeywell Home Evohome Radiator Controller HR92UK – Plumbsave - https://plumbsave.com/product/honeywell-evohome-radiator-controller-hr92uk/, that was the best price I could find (£67.20) and the delivery was quite quick. It solved the problem. Rebinding was quite easy.

 

[Lou]

(Just bumping a few older threads, they will drop off what is new soon)

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